Charge for adding Starz package?

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kalin21

Thread Starter
SatelliteGuys Family
Jun 17, 2009
41
0
tx
I ordered Starz package couple of weeks ago and, now I'm looking at my bill and they charge me $12 plus $6 of prorated charge plus another $13 of monthly fee so a total of 31 dollars increase... it is normal that directv charge for adding programing? I was in E* and they don't that
 
fleetfarmer

fleetfarmer

SatelliteGuys Pro
Feb 5, 2010
236
1
indoors
They don't charge money to add a channel.

Call them and ask what the bill is about.
 
jcrandall

jcrandall

Proud Staff Member
Staff member
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Apr 3, 2005
10,914
379
Central Michigan
All programs are billed a month in advance.

So $6 is proration of past month.

$12 is for next month.

The $13 I have no idea, what does the line on the bill say?
 
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kalin21

Thread Starter
SatelliteGuys Family
Jun 17, 2009
41
0
tx
Well I call to CSR and they told me that the 13.00 its for HD Access fee,,
I bought a hd dvr cheaper on ebay and I was using only for dvr many months ago..I didn't order hd package and neve pay the 10 dollars for hd..
but now they say is mandatory have hd acces or they will deactivate this receiver..hd access is 10/month plus 3 prorated...
 
Johnny777

Johnny777

Member
Apr 3, 2009
10
0
San Antonio Texas
Tell them you are switching over to Dishnetwork

Tell them you are switching over to Dishnetwork if they don't correct it, and if they don't correct it switch over, its better anyhow :angel:
 
jcrandall

jcrandall

Proud Staff Member
Staff member
HERE TO HELP YOU!
Apr 3, 2005
10,914
379
Central Michigan
Yeah, Dish would charge $17 plus a DVR fee.

The CSR is correct, an HD DVR requires HD access now. If you drop HD Access, they will take the HD DVR back and you could ask for a SD-DVR.

The only exception I know of is the old HR10 which were MPEG2 only and don't get the current HD channels.
 
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