I *had* a 942 and three 811's until I bought into the 'Dish'n It Up' promo and I had the 622 and the 211 to replace the 942 and one of the 811's. I had a DPP44 already installed for these receivers.
Dish uses a company called 'Blue Sky' to do their installs, etc. First installer comes over last week, replaces the Dish 500 and puts in a Dish 1000.2 (moves the dish over to the edge of the roof to get better signal so I am thinking that move is so the 129 signal can work). Three hours later the installer leaves, telling me everything works great! I am doing work related things on the laptop and not paying much attention but I do notice that neither new receiver is working and he is long gone. I call Dish and they tell me they have to activate the new receivers. No problem still but finally once they are working I am not getting the new HD channels (moving from the standard HD channels to all of them - VOOM, etc). I check the installation and sure enough, 129 is nowhere to be found (just 110 and 119).
I schedule another appointment with Blue Sky and they come out today. A different tech arrives at 8:00 this morning and throughout the day he swaps out the switch, goes through several LNB's, puts up an entirely new Dish in case the other one that the other guy JUST put up is warped, and finally starts talking about replacing all the cable from the Dish to the house. He finally leaves at 5:30 this afternoon (yes he was here 9 1/2 hours) after probably 20 'check switch' tests. At one point he dialed in 61.5 but of course 110 and 119 were gone. By the time he left, he leaves no paperwork, a lot of bits and pieces of cable and connectors behind the house under the roof area where the satellite is mounted, and says I will have to get a new work order to install another satellite dish on the roof and point it to 61.5 instead since 129 can't be found (I have a two story home and there are no trees, etc around. I am struggling with believing 129 can't be located).
At any rate, can someone who knows truly how this all works tell me if this sounds feasible? I am scared to have this company come back out and mount another receiver on the roof if it's not needed. Both of these installers have been with this company no longer than a few months as I was inquiring about their experience.
This just sucks.
Dish uses a company called 'Blue Sky' to do their installs, etc. First installer comes over last week, replaces the Dish 500 and puts in a Dish 1000.2 (moves the dish over to the edge of the roof to get better signal so I am thinking that move is so the 129 signal can work). Three hours later the installer leaves, telling me everything works great! I am doing work related things on the laptop and not paying much attention but I do notice that neither new receiver is working and he is long gone. I call Dish and they tell me they have to activate the new receivers. No problem still but finally once they are working I am not getting the new HD channels (moving from the standard HD channels to all of them - VOOM, etc). I check the installation and sure enough, 129 is nowhere to be found (just 110 and 119).
I schedule another appointment with Blue Sky and they come out today. A different tech arrives at 8:00 this morning and throughout the day he swaps out the switch, goes through several LNB's, puts up an entirely new Dish in case the other one that the other guy JUST put up is warped, and finally starts talking about replacing all the cable from the Dish to the house. He finally leaves at 5:30 this afternoon (yes he was here 9 1/2 hours) after probably 20 'check switch' tests. At one point he dialed in 61.5 but of course 110 and 119 were gone. By the time he left, he leaves no paperwork, a lot of bits and pieces of cable and connectors behind the house under the roof area where the satellite is mounted, and says I will have to get a new work order to install another satellite dish on the roof and point it to 61.5 instead since 129 can't be found (I have a two story home and there are no trees, etc around. I am struggling with believing 129 can't be located).
At any rate, can someone who knows truly how this all works tell me if this sounds feasible? I am scared to have this company come back out and mount another receiver on the roof if it's not needed. Both of these installers have been with this company no longer than a few months as I was inquiring about their experience.
This just sucks.
