I keep getting conflicting information. My mom in tampa want's to get directv. 2 regular units and my old directivo. will they refuse to install it w/o a phone line? My tivo already is hacked to not make a phone call. Im trying to figure this out so we don't get them out there to just refuse the install. She never want's ppv so that's not an issue. Does anybody have a straight answer? What about best deals? I don't mind having to go through someone local to get it installed.
conflicting info on Phone line..
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No phone line is required by DirecTV. The phone line is only for 100% designed functionality and you already stated no PPV needed, some special events can't be ordered either. Some contractors are claiming the phone line IS required because if they don't have it they say they are "docked" some money for the instals. If you want pin them on it, just mention that out loud to them the next time you call.
charper1 said:
Alot of people are getting docked and if D keeps up with this double talk more installers will refuse to do the work if the people don't want phone line.
I would call a local or nearest retailer to install.djdanska said:
Retailers are not forced with phone line issues at install, as Charper1 said D* is not making it mandatory.
It is the HSP (contractor for D*) that is getting paid extra by D* as an incentive for having every reciever hooked up by phone line. So now HSP like MASTEC want that money, so they require the phone lines as mandatory.
And they will lie to you to get it done.
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A local place like best buy or circuit city? Any advice on who is pretty good? I need my mom to figure out what direction her balcony faces. (Not moved in yet. ) She can't tell east from south.stevo/65 said:I would call a local or nearest retailer to install.
Retailers are not forced with phone line issues at install, as Charper1 said D* is not making it mandatory.
It is the HSP (contractor for D*) that is getting paid extra by D* as an incentive for having every reciever hooked up by phone line. So now HSP like MASTEC want that money, so they require the phone lines as mandatory.
And they will lie to you to get it done.
djdanska said:A local place like best buy or circuit city? Any advice on who is pretty good? I need my mom to figure out what direction her balcony faces. (Not moved in yet. ) She can't tell east from south.
Best buy or circuit city contract thru HSP like( MASTEC) the guys you dont want.
Have your mom look in a phone book for information on local satellite retailers.
Most do both Dishnet and Directv.
djdanska said:She can't tell east from south.
You can get a really nice compass at walmart for $7. Arrow points north, therefore south is at the opposite end. You'll need SW, though, and that will be between the S and the W. The great thing is that once she has determined that, she can return the thing to walmart and get her $7 back. This may save her a day off work sitting and waiting on an installer to do a site survey. Apartments are the bane of the installer.
And I am not trying to be a smart ass. Reading a compass is nearly idiot proof. A pocket transit? Now, that'll screw some people up (arrow points south on those).
Also, no installer in his right mind would install any phone jacks on an apartment (if they even could). For starters, the pedestals are usually locked.
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Just have her run a phone cord from another room for when the installer is there then unplug it when he leaves
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