Call back...
Luther said:
I'm on the DHP plan I am getting the 510 and 811 for $123 (no cc autopay). You might want ot check further.
I too, am on the DHP (have been for 3 1/2 years) and 2 weeks ago I was upgraded to:
1 811 HD receiver
1 510 DVR
1 301 basic receiver
all for $99 upgraded/installed (I did take take the autopay option to save the $24 bucks shipping. I can always switch back from autopay at any time)
Call another CSR. The one you got was misinformed. If you get the same crap, ask for a supervisor (hopefully, this one will be informed.