daily update during rainstorm

[JH1949]

I have a 622 with a 500 aimed at 110/119 and a second 500 aimed at 129. All signal strengths are OK=green. Check switch=OK. I subscribe to HD Only and Nashville HD LIL. Soft re-boot front panel did not help.

This morning, the daily update got interrupted during a rainstorm.

I now only have mapdown HD channels 402 and lower. No HDNet, no UHD, no HDThtr, no Voom.
Is anybody else having similar problems this morning ? Any suggestions for things I should try ?

TIA

 

[js6425]

Try resetting the receiver...hold the front power button for five seconds, and I would think that it should fix your problem.

 

[skyviewmark]

Hard Reboot... Unplug from wall.. Let it reset..

 

[JH1949]

FOLLOWUP: the Hard Reboot did not fix the problem. But when I called Dish again, and typed in my account number, got this additional message:

"We are currently experiencing a programming interruption affecting your area and are working on restoring the channels as quickly as possible."

 

[JH1949]

FOLLOWUP #2:

Called again and a different CSR fixed the problem. Somehow during the interrupted update today, instead of "locking out" the adult channels in the 400 series, my 622 decided to "lock out" ALL channels greater than CH 402. He sent a command to my 622 to remove all locks and cancel the existing password.

Unfortunately, my previously blank FAV List2, List3, and List4 are no longer blank. They each now have a CH 9945 DVRDN that I cannot delete.

 

[tempVAdish]

FOLLOWUP #2:

.....

Unfortunately, my previously blank FAV List2, List3, and List4 are no longer blank. They each now have a CH 9945 DVRDN that I cannot delete.

I'm glad this happed to someone else

 

[Young C]

"daily update during rainstorm"

http://www.satelliteguys.us/dish-network-forum/130546-daily-update-during-rainstorm.html

FOLLOWUP #2:

Unfortunately, my previously blank FAV List2, List3, and List4 are no longer blank. They each now have a CH 9945 DVRDN that I cannot delete.

Hello, I signed up to this forum since I am having the same issue.

Any fixes? I also cannot delete CH 9945.

Thank you for your help.

 

[vegassatellite]

There is a factory reset in the receiver's menu. It clears all user settings. Last resort though.