Has anyone had any major difficulties with their 811 receivers? I have replaced two in the last three months (one died Saturday before the Superbowl) and now lost a third this past week!!! Two of the units did the same thing - lost signal and just kept looping while trying to acquire a signal and now the third just had a melt down. The picture on the screen became blurry and the picture actually looked like it was melting!
Dish has been great about sending the replacement units free of charge but come on, enough is enough! I realize they send out refurbished units, but don't they have a QA department that regulates these things?? It seems they "fix" a unit for one problem, but once you receive that unit something else fails on it?? I have had my original 501 for four years now without any problems!! I missed both the Superbowl and the Daytona 500 in HD... I'm beginning to wonder if the Dish HD is worth it?
The CSR told me that "they have had several issues with the 811, however the 921 is a much better unit. They can upgrade me to the 921 for a low low price of $549.00 and that even includes installation." .....Are they serious??
Dish has been great about sending the replacement units free of charge but come on, enough is enough! I realize they send out refurbished units, but don't they have a QA department that regulates these things?? It seems they "fix" a unit for one problem, but once you receive that unit something else fails on it?? I have had my original 501 for four years now without any problems!! I missed both the Superbowl and the Daytona 500 in HD... I'm beginning to wonder if the Dish HD is worth it?
The CSR told me that "they have had several issues with the 811, however the 921 is a much better unit. They can upgrade me to the 921 for a low low price of $549.00 and that even includes installation." .....Are they serious??