Okay, so I called them and hopefully this thing works out as advertised. My big issue I had is I purchased my 722 from Dishstore.net I can't remember how much I payed for it but it was a lot. I'm thinking in the $4-500 range. I had problems when I first got it where they tried to say it was leased and I didn't own it. Claude took care of that for me and all was fine. A few months later I had that one die and they replaced it under warranty. The second one they had listed on my account as I owned it too. That one is the one that died now. When I called the first CSR told me that even though I owned my receiver since they were replacing it they would be replacing it with a leased one. I told him I was not doing that and if that's what they had to just to cancel my service as I'm sure Direct TV would love me as a customer. I honestly was planning to cancel it so I wasn't just saying that if he couldn't replace it with another owned one. He connected me to someone else who put me on hold so he could check on it. He said since I own the current one the replacement would also be owned and that it would be replaced free of charge since I had the service plan which was basically a warranty. He said I could either throw away the old receiver or turn it in for a $10 credit at a retailer. He assured me again this new receiver would also be owned by me not leased. I asked for his name and ID number. So I'm hoping that when I get this thing that it really is put in the system as owned by me.
As for my old 722 are they really not going to want it back? If not does a broken one have any more value than $10 if I sell it on eBay? Or are they pretty worthless broken?
