DIRECTV Down?

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ejb1980

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Oct 26, 2010
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578
Vermont
I am not able to view the guide, but the blue button guide at the bottom works fine.
 
bluegras

bluegras

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Apr 18, 2008
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rush limbaugh is talking about the outage on his show "no politcial comments take it to the pit" thanks Allen
 
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LibertyNT

Well-Known SatelliteGuys Member
Oct 18, 2016
26
18
Texoma
Same here in North Texas, their phone lines were busy but are now dead.

Edit: Even the sales line is out.
 
navychop

navychop

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This will be an interesting one to learn about.
 
Rethink This

Rethink This

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May 12, 2005
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Down in So Cal.....even our Dealer access phone line has a recording.....same message on most screens although some TV's remain on.
 
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ejb1980

SatelliteGuys Pro
Oct 26, 2010
3,395
578
Vermont
I am not able to view the guide, but the blue button guide at the bottom works fine.

Update: I now have a fully functioning guide. The channels others have mentioned are out, but the guide is fine....
 
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ejb1980

SatelliteGuys Pro
Oct 26, 2010
3,395
578
Vermont
Guide working
 

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N5XZS

N5XZS

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Jan 23, 2005
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Albuquerque, NM, USA
I find disturbing this may be hacked on main top rated news channel possibly from Russia or some other 3rd world crapper country.:rolleyes:
 
Rethink This

Rethink This

Active SatelliteGuys Member
May 12, 2005
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We're back up here in So Cal. Our technicians say that satellite 110 SD remained on and that HD was down. Could be they are shutting down SD this month and someone pushed the wrong button!
 
jdspencer

jdspencer

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Oct 22, 2004
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Binghamton, NY
CNN is swapped with Golf and FNC is swapped with Fusion.
There may be others.
Obviously, they're having transponder assignment problems.
 
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dramirez

Active SatelliteGuys Member
Aug 29, 2007
20
1
Guide is back! 12:36 CST

Is it me or CNN on 202 is on SD instead of HD? (I have hide SD duplicates enabled), picture doesn't look HD, video settings I have, 1080i + Original format, the video doesn't cover the whole screen.

I see what they have done, no HD channels on my guide...
 
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malacoma

SatelliteGuys Family
May 13, 2008
47
2
Ann Arbor, MI
Mine just came back and looks HD to me on the few channels I have checked after resetting box. I'm in Michigan
 
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dramirez

Active SatelliteGuys Member
Aug 29, 2007
20
1
did the satellite setup, now I have HD channels in my guide!
 
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Scott Greczkowski

Scott Greczkowski

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Sep 7, 2003
100,783
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Newington, CT
From the DIRECTV CADIE system....

Issue: OSD 772 Acquiring Guide Data or 920 - Missing Guide Info: customers may report experiencing OSD 920 - Missing Guide Info or Stuck on Acquiring Guide Data. Customers are also experiencing a loss of interactivity on all channels. DO NOT TELL CUSTOMERS TO RESET THE RECEIVER FOR ANY REASON.
Multiple national channels HD are experiencing a loss of audio and video or OSD 721.

The channels include but are not limited to:

106 Blizzcon 4K
121 Pacquiao/Barker Loop
123 Blizzcon
202 CNN
342 Fusion
360 FOX News
218 Golf
249 Comedy
346 BBC
274 Ovation
220 NBC Sports
 
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Troch77

Troch77

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Apr 4, 2015
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Southern PA
From the DIRECTV CADIE system....

Issue: OSD 772 Acquiring Guide Data or 920 - Missing Guide Info: customers may report experiencing OSD 920 - Missing Guide Info or Stuck on Acquiring Guide Data. Customers are also experiencing a loss of interactivity on all channels. DO NOT TELL CUSTOMERS TO RESET THE RECEIVER FOR ANY REASON.
Multiple national channels HD are experiencing a loss of audio and video or OSD 721.

The channels include but are not limited to:

106 Blizzcon 4K
121 Pacquiao/Barker Loop
123 Blizzcon
202 CNN
342 Fusion
360 FOX News
218 Golf
249 Comedy
346 BBC
274 Ovation
220 NBC Sports
Any word on what the Actual problem is?
 
Scott Greczkowski

Scott Greczkowski

Thread Starter
Welcome HOME to SatelliteGuys!
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Sep 7, 2003
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Newington, CT
Nope...

Dealers are calling me asking me what the issue is.

My phone has been ringing since 5:30 am this morning... like I am DIRECTV or something. :)
 
Pepper

Pepper

DVR Addict~Mad Scientist
Supporting Founder
Mar 16, 2004
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Satsuma, AL
My first guess would be that an entire satellite, or several transponders, have died.

Second guess is that this is what to expect when AT&T is running things.
 
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