DIRECTV requests feedback from stream/internet customers about volume differences

  • Thread starter Thread starter Tom Speer
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Tom Speer

SatelliteGuys Pro
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Jul 26, 2016
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Adirondack Mtns, NY and Eastern NC
DIRECTV is requesting feedback only from DIRECTV Stream/Internet customers about any volume differences:
- Between programs and ads (please mention the channel and ad if possible)
- Between different channels (please specify which channels)

If you've experienced this, they would also like to know:
- Are you connected directly to the TV via HDMI, or through a soundbar/AVR?
- If using an AVR or soundbar, is the audio coming from the TV via a TOSLINK cable?

If you are using a Gemini/Osprey or a Gemini Air/Pendant, share how to reproduce the issue, and send logs from your device via:
Home > Settings > Help > Troubleshoot > Send Report and include the report number in your reply


Thanks to Kyl416 for drafting this post.
 
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