Dish Anywhere app - Need To Authenticate

[rdale]

I picked up an iPad Pro 9.7" (love it!) and watch shows no problem whether it's live or from the Hopper 3's DVR. I can transfer shows to my iPad fine, just like before with my iPad Air 2. However all my transfers have "need to authenticate" stamped on them. I've rebooted, force closed the app and restarted, etc. and they all have that stamp so I can't watch.

What's the trick?

 

[Chris_S@DISH]

Launch the app-> go to settings-> authorized devices-> select “authorize this device”.

 

[rdale]

Launch the app-> go to settings-> authorized devices-> select “authorize this device”.

Thanks for the help... However that wasn't an option. I can play live and/or DVRed shows just fine, I cannot play transferred shows. I unauthorized, logged out, logged in, rebooted, and authorized - and same story.

 

[Chris_S@DISH]

Send me a PM with your account info.

 

[rdale]

Send me a PM with your account info.

It was the "restore iPad from backup" that seemed to confuse your app. It allowed me to do everything except watch transfers.

I deleted the app, and installed it fresh, and that did allow me to watch transfers. On the downside - I lost all the transfers since it takes them off the Hopper