DISH Moving

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dishg

Thread Starter
Member
May 19, 2011
13
0
USA
What happens during the moving process (once I tell DISH I am moving and before they install at my new place) and I cancel my service during this process? I am not under contract. Thank You.
 
H

hawker152

SatelliteGuys Pro
Nov 8, 2009
357
0
Kansas
dishg said:
What happens during the moving process (once I tell DISH I am moving and before they install at my new place) and I cancel my service during this process? I am not under contract. Thank You.

Nothing. Someone might call to say they are on their way to do your install, but just tell them you cancelled your service if they do.
 
D

dishg

Thread Starter
Member
May 19, 2011
13
0
USA
When I call them to move...does the account get switched to the new address right away?
 
Dishman1978

Dishman1978

SatelliteGuys Pro
Jul 31, 2010
3,274
90
California
dishg said:
When I call them to move...does the account get switched to the new address right away?

Nope, it doesn't go thru untill after the work order is closed.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
There is an order created for a tech to come out to the new location on say June 1st (whatever day you asked them to move the acct). RIght now your account shows the address you are currently at. It wont change untiol the day the tech comes out to move the equipment
If you call today and cancel the account completely, that overrides the future order
 
D

dishg

Thread Starter
Member
May 19, 2011
13
0
USA
I see, but when I talked with DISH chat they said as soon as I call them about moving, the new address is where the active account will be...even before the installation.
 
M

MaryB@SlingTV

SatelliteGuys Pro
Dec 29, 2010
1,251
12
Colorado
I see, but when I talked with DISH chat they said as soon as I call them about moving, the new address is where the active account will be...even before the installation.
I apologize that you were given incorrect information. Iceberg is correct that the service will remain active at the current location until the install is complete at the new location at which time the service will be "moved" to the new location. This is completely different that canceling the service which at the point of cancellation will discontinue service completely.
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
the only time a move is done right away is when you "move" and tell Dish there is a dish already there (note the quotes in the word move) ;)
 
D

dishg

Thread Starter
Member
May 19, 2011
13
0
USA
hey isberg if I "move" and tell them that there is already dish there...will they charge me anything and can I cancel after doing that?
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
since the order is already open I dont think that would work

"moving" is having Dish (or Directv) change your address without you actually moving. Its mainly used when people want a different/better set of locals (like the neighboring market has a better set of locals)
 
D

dishg

Thread Starter
Member
May 19, 2011
13
0
USA
I haven't placed an order to move yet...correct me if I am wrong...if I call dish and tell them I "moved" already and tell them to change the address will they take off the account at my current address and change it to the new address?
 
M

Mr Tony

SatelliteGuys Pro
Supporting Founder
Nov 17, 2003
299
49
Mankato, MN
correct. The physical address will change. This includes the locals and RSN's possibly depending on where you move to
 
D

dishg

Thread Starter
Member
May 19, 2011
13
0
USA
Whats RSN's? But can I still view the TV at the current home? Also, would I be able to create a new account (new dish service) under another family member's name? Will they charge me anything for the "move"?
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,278
16,297
Nederland , Texas
RSN- Regional sports networks. You can view everything at your current home with new locals from the area that you told DISH you "moved" to. There is no charge to "move" but there is a commitment to really move through DISH if someone from DISH comes to your new house to install a dish. As for another account , I have three DISH accounts all in MY name for my parents , aunt & myself. Why do you want another account in another family member's name?
 

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