Hello all,
First off, I have only installed a hand full of DPP systems so far. With that said, I ran into a situation today that I had seen about a week ago but didn't have the time to experiment with it. The situation in question is, how to diplex the tv2 feed into the already combined satellite source feed. I tried two different methods with no results either way. I called up E* tech support and the only thing they could tell me was that they had a diagram on how to do such a thing but couldn't explain it via the telephone. She said "we use different lingo than the you (the technician) and it wouldn't translate". She had mentioned this diagram was available but couldn't direct me to it's location on the net. I'm not trying to give this CSR a bum rap, she was quite polite, just not helpful.
So any help available would be appreciated, thank you ... and if you need more details on the situation I will glady provide them.
First off, I have only installed a hand full of DPP systems so far. With that said, I ran into a situation today that I had seen about a week ago but didn't have the time to experiment with it. The situation in question is, how to diplex the tv2 feed into the already combined satellite source feed. I tried two different methods with no results either way. I called up E* tech support and the only thing they could tell me was that they had a diagram on how to do such a thing but couldn't explain it via the telephone. She said "we use different lingo than the you (the technician) and it wouldn't translate". She had mentioned this diagram was available but couldn't direct me to it's location on the net. I'm not trying to give this CSR a bum rap, she was quite polite, just not helpful.
So any help available would be appreciated, thank you ... and if you need more details on the situation I will glady provide them.