We had dish installed last week. We have a hopper but we put the polk sound bar system they sell in with our joey. We have not been able to get the joey to connect to the Alexa. I was told it might be that we need the Bluetooth dongle. Has anyone else had this problem? Also, the polk system works great through the joey and tv. I was told by the installer that it should hook up to Alexa since it is blue tooth. That way I could control the volume by alex. I can pair the polk speakers to my cellphone and to Pandora and hear it from my polk speakers. Problem is that while the polk system is in the Bluetooth mode I can't hear the tv through the speakers. I have to switch it back to OPT 1 to hear the tv volume. Then it doesn't connect to Alexa anymore. What is set wrong?