Update: it was a difficult decision, but I decided to go with Dish. Install is scheduled for next Friday AM. I really liked the channel package U-verse offered, but I couldn't justify passing on all the advanced functionality that the Hopper3 offers. I don't really like the way companies try to tie you to them as a customer by bundling services. Firstly, you don't get the best of breed solutions that way, and secondly, if you dislike something about one of their services, there is an additional barrier to leaving that you have to overcome to do so. Yes, there are benefits, but I don't like giving up the freedom to easily change.
By looking at our actual data use on Wireless, and reducing the Unlimited plan to something that matches what we really use, I was able to make up for the loss of free HBO and the $25 discount on U-verse/DirecTV. This way, I am getting what we want, but not having to pay any extra for it. It is actually going to cost us about $1 less per month than we are paying now, not including the free HBO for a year promo on Dish.
I do have negative and positive things to say about the ordering process. The ordering process was easy, but they randomly downgraded me to a HWS (not because of credit, just some reason they could not explain). When I asked to have an H3 instead, they wanted me to pay a leased receiver fee of $50 + tax. I told them that was not acceptable as that is not what I was originally offered, and they transferred me to another CSR, who immediately cancelled the fee. So, in the end, a good result (seemingly, time will tell), but what the heck with the equipment swap and then trying to charge me a fee for something they advertise is free if you have excellent credit? I have an 832 out of 850 as of last week, so I know it isn't that. The second CSR just said it was "the system." I hope I didn't do something to annoy the MCP!
Anyway, I am looking forward to the install next Friday.
