Dishanwhere down?

dwarren2

dwarren2

Thread Starter
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Oct 30, 2003
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Rochester, NY Region
Tried to log on this morning. Both IE and FF21 tell me that both my HWS's are offline.

Same with my android phone.
 
Last edited:
O

OrangeandBlue33

SatelliteGuys Family
Dec 18, 2003
100
10
Tried to log on this morning. Both IE and FF21 tell me that both my HWS's are offline.

Same with my android phone.

I was able to log on and see both of my 722's just now.
 
lparsons21

lparsons21

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Jul 17, 2009
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I just checked and I'm able to get on just fine.

Oddly for the last few days it shows only the HWS on the main screen. Going to Account shows it knows about the non-sling Hopper, but I can't switch to it to schedule or see what's on it. That used to work.

From the Android DishAnywhere app I can see both.
 
dwarren2

dwarren2

Thread Starter
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Oct 30, 2003
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We've been on vacation for almost 2 weeks. DA has worked just fine. Used it last evening. We head home tomorrow with an overnight stay to visit my mom and sis. Will be home on Sunday. Maybe tonights reboot may fix the problem. Time will tell. I know my home computer is up and running. I used Logmein to go to it and send/check email.
 
lparsons21

lparsons21

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I just checked and I'm able to get on just fine.

Oddly for the last few days it shows only the HWS on the main screen. Going to Account shows it knows about the non-sling Hopper, but I can't switch to it to schedule or see what's on it. That used to work.

From the Android DishAnywhere app I can see both.

Just checked again from a Windows 8 box, both are selectable from IE.

But on the Mac, with both Safari and Chrome, only the HWS is selectable.
 
navychop

navychop

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I can watch Live on my iPhone 5 but trying to watch DVR gets the receiver offline msg.


Posted Using The New SatelliteGuys Reader App!
 
navychop

navychop

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Does logging out and logging back in change this?

Nope. Just tried logging out and back in. No change, still getting offline msg. I will now power cycle my iPhone.


Posted Using The New SatelliteGuys Reader App!
 
navychop

navychop

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Well, that didn't work either.


Posted Using The New SatelliteGuys Reader App!
 
ashutto20

ashutto20

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Feb 6, 2008
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Anyone else get good connection but when you skip forward it buffers again and takes a sec to get good connection again???
 
dwarren2

dwarren2

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Oct 30, 2003
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Rochester, NY Region
Perhaps there is an issue with the network in your home? Rebooting the router and/or modem/gateway may fix it.

Little hard to do if your over 400 miles from home. That's why the suggestions in the Help about rebboting your receiver is absolute rubbish. I only use DA when I'm traveling.
 
navychop

navychop

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Perhaps there is an issue with the network in your home? Rebooting the router and/or modem/gateway may fix it.

That would be a strange network issue - allow live viewing but not DVR'd material because the receiver is offline. If it's offline, how is it letting me view live TV?
 
navychop

navychop

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Yes. Settings - my Receiver - Reset

If you have two, you can pick one at a time. It even warns you of about a five minute gap.


Posted Using The New SatelliteGuys Reader App!
 
dwarren2

dwarren2

Thread Starter
SatelliteGuys Pro
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Oct 30, 2003
4,076
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Rochester, NY Region
I've been looking for a settings screen and can't find it. Is it in the Dishanywhere.com site?
 
M

MaryB@SlingTV

SatelliteGuys Pro
Dec 29, 2010
1,251
12
Colorado
On the website, you need to go to My Account on the top right hand side and select My Account in the drop down. You can only reset the receiver if the internet connection is showing green.
 

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