DishComm Problem

[HotLZ]

Having problems in Dishcomm getting my receivers to see each other. My upstairs receiver wouldn't see the downstairs one automatically, and vice versa. I manually entered in the downstairs receiver's ID into the one upstairs, and all I get is offline for the status. Then I went to the downstairs receiver, and the upstairs one now showed up, but it's status was offline as well. I have them both plugged directly into the outlets, no ups or surge protectors or anything like that. Also, my house is less than 5 years old, so I wouldn't think wiring would be an issue.

Anyone have any ideas for me? Thx.

 

[RandallA]

Looks like the latest software update broke DishComm on some receivers. Take a look at this thread:

http://www.satelliteguys.us/dish-network-forum/150923-dish-comm-stopped-working.html

 

[rcdallas]

For grins, I would try running an extension cord to another outlet in the house that is on same leg in your panel for both outlets.

 

[rcdallas]

Or maybe Randall found it

 

[HotLZ]

I don't think it's a break from the latest software update because I've never been able to get it to work. At least the other receiver has never shown up automatically. I've never tried to manually enter in the info and get it working before today though, so who knows.

I was going to try the extension cord thing tomorrow and see what happens. Both outlets are on the same side in the breaker box. Whether that means they are on the same leg or not I have no idea.

 

[Smith P.]

This thing working perfectly only from same power strip .
It's show excelent EXLT( 12) level of signal on one strip and POOR(01) for other DVR what on same power line just 6 feet far.

 

[RandallA]

I don't think it's a break from the latest software update because I've never been able to get it to work. At least the other receiver has never shown up automatically. I've never tried to manually enter in the info and get it working before today though, so who knows.

I was going to try the extension cord thing tomorrow and see what happens. Both outlets are on the same side in the breaker box. Whether that means they are on the same leg or not I have no idea.

What has changed in your setup then? I never got DishComm to work in my setup because I use a UPS to power my receivers. Try plugging them directly to the wall.

I did notice that the "other" receiver showed "offline" in red on both the 622 and the 722 while checking.

 

[HotLZ]

Nothing has changed in my setup, I've just never tried to get this working before. I do have them plugged directly into the wall. No power strips or anything else.

I tried running an extension cord from the receiver upstairs to the same outlet that the receiver downstairs is plugged into, and I get the same thing. Offline.

 

[RandallA]

Have you tried adding the receiver manually? There's a lot information in this thread about DishComm:

http://www.satelliteguys.us/dish-network-forum/103982-homeplug-built-into-622-how-cool.html

 

[HotLZ]

Adding the recievers manually is the only way I can get them into the config. It does not detect them automatically.

I read through that thread yesterday. Lots of good info in there, but nothing I found that will fix my issue.

 

[cyclone27]

I am having the same problem getting my receivers to see each other. The outlets for my receivers are on seperate circuit boxes.
I think that is what is causing my problem.

 

[VegasVoomer]

My 2 622's are on different breakers and DishComm is working well on both of them. The readings on the test menu seem low (04,04 06,04) but it says "GOOD" and works. The one with the phone line used to be on a UPS and it was still connecting but the signal readings were too low for it to work so without the UPS it works.

 

[cyclone27]

My 2 622's are on different breakers and DishComm is working well on both of them. The readings on the test menu seem low (04,04 06,04) but it says "GOOD" and works. The one with the phone line used to be on a UPS and it was still connecting but the signal readings were too low for it to work so without the UPS it works.

Thanks. I'll have to check things out a little more.

 

[HotLZ]

Ok, this morning I went so far as to take the upstairs 722 and physically bring it downstairs and plug it directly into the same outlet as the 722 down there, thinking maybe when I tried that with an extension cord it wouldn't work with a cord that long. Still no luck, same offline status. Of course, I didn't have any inputs hooked up on the receiver, but I would think for dishcomm purposes that wouldn't matter. I'm out of ideas, and very skeptical that support will be of any help at this point. Guess I'll try 'em and see.

 

[Smith P.]

Did you try Test in that menu also ?

 

[HotLZ]

I just plugged the receiver into the outlet. Nothing else was connected, i.e., no sat. signal in, not video signal out, so I couldn't do any testing on that box.

 

[Smith P.]

Press Menu or DVR-Menu and navigate to DishCOMM Test menu.

 

[cyclone27]

In trying to figure out why my Dishcomm won't work, I noticed that when I go to 6-1-8 on the menu of my upstairs receiver, that receiver's ID doesn't even show as a device. I even tried adding it to that same receiver just to see what would happen. But I got an error (#742).

It doesn't make sense to me. You would think the Device ID for that receiver would show up in its own Dishcomm device list.

I tried calling E*, but they actually knew less about Dishcomm then I did.

Any ideas? Thanks.

 

[Smith P.]

Did you Test Dishcomm also ?
It must show ALL available receivers around.

 

[HotLZ]

Well, the tech from Dish came over this morning to fix my dishcomm issue. However, he knew far less about it than I did. He didn't even know what homeplug was.

I asked him if he had a homeplug to ethernet adaptor in his truck so we could test the homeplug in each receiver. He said he thought he did, so he got it, and I plugged it in and hooked it up to my router. Boom, both receivers had IP addresses, so that told me that homeplug in the receivers was working fine. However, they still won't see each other in dishcomm. Why I haven't a clue. Perhaps it is some kind of software bug. Dunno.