Just ordered a DTVPALPLUS for a small analog TV in the kitchen. As usual, it was a hassle dealing with Dish Network (DN). I attempted to order the converter on-line and went through the drill of putting in credit card #, Govt coupon #, address, etc. only to be denied the order in the last step because I subscribed to DN. The web page advised to call a 1-800 # which I did and after waiting 15 mins got a DN CSR. You know who - - Rajah from Calcutta with a phony Christian name.
He took my order without asking any questions about why I need an OTA device. So why do the pico brains at DN not allow the on-line order? Further when he asked for my CC#, I told him to use the one on my DN account. He advised he did not have access to that yet when I gave him the CC#, he already knew the expiration date!!
Just thought I would pass on my abysmal experience with DN. They sure try hard to irritate their customers and are amazingly quite adept at doing so.
He took my order without asking any questions about why I need an OTA device. So why do the pico brains at DN not allow the on-line order? Further when he asked for my CC#, I told him to use the one on my DN account. He advised he did not have access to that yet when I gave him the CC#, he already knew the expiration date!!
Just thought I would pass on my abysmal experience with DN. They sure try hard to irritate their customers and are amazingly quite adept at doing so.
