EchoStar Communications selects Cyberworks Visesh LLC as first BPO

[SatelliteGuys.US Reporter]

Ltd`s US-based joint venture for Knowledge Process Outsourcing & BPO Services- `Cyberworks Visesh LLC` has been selected as the first and only BPO to be chosen by US-based Fortune 500 company EchoStar Communications Corporation for its BPO requirements. Headquartered in Englewood Colorado. EchoStar is a public company (NASDAQ: DISH) with a revenue in excess of US$ 7 billion a 24-year history and approximately 20 000 employees.

Link To Original Article

 

[Scott Greczkowski]

Looks like Dish is doing more outsourcing to India.

 

[Sat_Jockey]

I am kind of slow when it comes to business speak...so what does "Knowledge Process Outsourcing & BPO Services" mean?

 

[Scott Greczkowski]

Knoweldge Process Outsourcing....

If I had to guess I would say it is the Politically correct term for CALL CENTER.

Of course we all know how much knowledge most CSR's have.

 

[sampatterson]

Call Center that can do tech support also

 

[Juan]

Scott, it looks like SOFTWARE DEVELOPMENT " outsourceing http://www.vconnect.in/about.htm