I've had a ViP 622 for a couple of years and noticed I was still paying the $7 leased receiver fee when others were not. I talked with Dish and they said the fee would remain until my receiver was upgraded. So I asked what it would cost to swap out to a ViP 612 since I didn't need a second TV connection or PIP. Answer: FREE! Two year commitment applies but that's not an issue for me. Seems like a no brainer.
Dish offers a shipped receiver option for some upgrades but not the 612. A service tech has to come to install it. It was a good experience, the tech was pleasant and called to schedule a time that worked best for me (rather than the noon to 5 you get from Dish). The swap took less than an hour.
It cost me a few hours of shuffling programs to an external drive and reprogramming timers and preferences to save ME $7/mo.
Seems like E* could save money by offering a shipped receiver swap on all receivers, or simply doing some account shuffling to simply remove the $7 fee. Every customer pays for inefficiencies like this. I guess the focus is on simplifying the call center options rather than saving money on the actual transaction.
Dish offers a shipped receiver option for some upgrades but not the 612. A service tech has to come to install it. It was a good experience, the tech was pleasant and called to schedule a time that worked best for me (rather than the noon to 5 you get from Dish). The swap took less than an hour.
It cost me a few hours of shuffling programs to an external drive and reprogramming timers and preferences to save ME $7/mo.
Seems like E* could save money by offering a shipped receiver swap on all receivers, or simply doing some account shuffling to simply remove the $7 fee. Every customer pays for inefficiencies like this. I guess the focus is on simplifying the call center options rather than saving money on the actual transaction.