Existing customer with Upgrade Question

J

jesmitch

Thread Starter
Active SatelliteGuys Member
Jan 26, 2009
15
0
KS
I have been a customer of dish for several years. I am currently getting service though AT&T though. I am wanting to upgrade to HD and am out of contract. Could I cancel through AT&T and take advantage of the new deals in February as a new customer? Could I simply upgrade in February and still receive some of the special offers that are coming? Thanks for your help.
 
KAB

KAB

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Sep 20, 2005
20,799
4,141
Fishers, IN
You have to be gone 6 months before you can become a new customer, AT&T or not.
 
damjr

damjr

SatelliteGuys Pro
Jun 11, 2004
334
0
You have to be gone 6 months before you can become a new customer, AT&T or not.


Also to add to this is that you are still not considered a new customer. You will fall into the "Former Customer" category. Formers get some deals but not everything a new customer gets.

You will start seeing more and more of this "Former" popping up with all providers.
Why? To stop what is called promo hopping. It takes 2 years to break even on a new customer. If customers cancel every year, or even every 2 years, and go to the next guy the provider is not making money.

The providers created this monster years ago and are now feeling the effects. So their solution is to offer some sort of "good deal" for existing customers to keep them active.

To answer the OP's question I would do a Dishin It Up. You can get either a free or very low cost upgrade. If you're looking at a HDDVR, I would hold off till spring when the 922 comes out. This will be the best box on the market and will only run you $199.

Just my $.02
 
J

jesmitch

Thread Starter
Active SatelliteGuys Member
Jan 26, 2009
15
0
KS
Thank you for the responses. I can see their point of not wanting to have promo hoppers going back and forth. On the other hand, when you have been a customer that they have made money off of, I don't see why they cannot sweeten the deal a little bit.

Will the 922 be the only box that will offer online sheduling, or do we know that yet?
 
cjwct

cjwct

SatelliteGuys Pro
Jul 2, 2006
1,598
8
Glastonbury, CT
I am going to guess that considering the VIP series will offer the Sling Interface, then all will have online scheduling.
 
MikeD-C05

MikeD-C05

Pub Member / Supporter
Pub Member / Supporter
Nov 25, 2003
26,398
16,507
Nederland , Texas
From what I read in press releases about the new 922sling is that they will download the sling media search features to the vip series of dvrs. That most likely means setting timers by the internet .
 

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