I currently have a Bell ExpressVu 4100 receiver and use a Dish 500 with quad lnb's. I am only interested in receiving 91W as it is not an HD receiver. I hooked everything up and was able to get about 88-98% signal on most of the transponders. However (and this is my issue) Transponder 4, 8, 10, 12, 24 show 0 signal. I'm originally from Vancouver and I got my brother to signup a BEV so I could watch the Local Version of Canucks games as I was sick and tired of the crap broadcasters the majority of US teams have on my NHL Center Ice with Time Warner Cable. Rogers Sportsnet Pacific and CBC-Vancouver are on transponder 10 and 24, when I tune to them I get an error message. Bell said that they think it's a problem with my receiver and they are sending a new one to my brother's house. This is the first time I have ever had a satellite system and I don't really know if I can trust the Quebecois customer support with BEV. Is it even possible that these missing transponders is a problem with the receiver? Any help would be greatly appreciated.....