Yesterday I got two new yellow cards to swap in my 501 and 6000, the letter that came with it is the reason for posting. The closing paragraph states. " Thank you for being a DISH Network customer. DISH Network is committed to providing you the best value in High Definition Television by offering the highest quality programming at the lowest possible price" Signed by Robert Kondilas Vice President DISH Network. Charlie must really have his staff and the customer base BRAINWASHED, making statements like this. 811 & 921 riddled with problems and no competetive advantage in HDTV programming.