Good interaction with an AT&T Dish REP

  • Thread starter broadcasttheworld
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broadcasttheworld

broadcasttheworld

Thread Starter
SatelliteGuys Pro
Sep 26, 2007
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I thought since we always see bad interactions on here. I thought I would tell of a good one!

My 2nd remote went out. I called they went over some basic setup steps, had me check the batteries, and reset somethings. After about 10 - 15 minutes on the phone they said "I'm sorry sir your remote does not seem to be talking to your receiver. I will send out a new remote right away".....

I was so shocked I didn't need to say I was going back to cable or yell or scream that I was speechless.

Great Job Dish!!!!! Bravo Zulu!
 

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