Guide question

wkomorow

Pub Member / Supporter
Original poster
Jun 7, 2004
756
22
Berkshire, MA
I have several channels in the guide, where the HD versio's program information is populated, but the SD version says No Information Available. For example, ABC Family in HD has full guide information, but ABC Familiy SD is not populated after one hour (just No Information Available). Same is true for many channels, ESPNEWS, etc., for example. What would cause this? Could it be that a satellite was not viewable when the guide updated at 3 this morning? My only concern is that some timers may decide not to fire, it the program info is not properly populated. BTW, this is not a new install. I was updated to EA + 110 a few weeks ago and this is the first time I have seen the issue.
 
Here's my guess. Last nights uplink report show many channels have been moved to different transponders, part of the Eastern Arc rearrangement. Run a check switch, then access the guide to force an update or simply wait for tonight's.
 

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