HD Channels I Pay For But Don't Receive

[navychop]

I submit that the easiest and best is to do the unplug bit for at least a minute (as done), then do a check switch. As well as trying pulling the card. Safe to do. Might fix it. I doubt it, but I'd certainly do that first, esp since the CSR is likely to want that done anyway.

 

[Andrewwski]

Internet chat - IP's aren't a definite indicator anyway.

 

[tcreek]

The automated call is the easiest. Go into its troubleshooting and give it the message number when asked. I believe the message number is 014. You can check that by selecting one of the channels that are in red.

What is the "automated" number for Dish support? I've only found the one to sign up for service.

 

[bebop]

This really is one of those worry for nothing kind of situations.

:up:up

 

[tnsprin]

What is the "automated" number for Dish support? I've only found the one to sign up for service.

The standard number works fine 1-800-333-DISH(3474). I don't remember what the prompt sequence that follows is.

 

[Laddyboy]

Here's a post that goes through the automated hit:

http://www.satelliteguys.us/dish-network-forum/174436-no-fx-hd-speed-hd-here-3.html#post1822682

If this works, maybe it should be stickied somewhere.

 

[Mr Zulu]

Here's a post that goes through the automated hit:

http://www.satelliteguys.us/dish-network-forum/174436-no-fx-hd-speed-hd-here-3.html#post1822682

If this works, maybe it should be stickied somewhere.

Linky no worky

 

[tnsprin]

Linky no worky

Link would be
http://www.satelliteguys.us/1822682-post28.html

Doesn't explain prompt sequence that clearly. But after reading it I had no trouble getting mine refreshed back then.

 

[rich88]

That's not the point. The point is that something is broken in their authorization system. The last two times they added national HD channels, there were numerous complaints about it here. That should've been enough time, and enough complaints, for them to fix it. But no, this is Dish, they're apparently forbidden to do anything logical.

Me and many of my fellow installers would like to give you a big :up for that comment.