Just write to the dishquality address provided earlier in this thread (you could copy it to the CEO address if you like). Tell them that you made a substantial investment in HD technology, so that you could enjoy the beautiful / life-like video quality. However you've been noticing that channels from the VOOM lineup lack the crispness and fine detail that you've seen from cable channels and Dish's demo channel. And just recently, you noticed that HDNET movies aren't quite as impressive as they used to be. Ask them why the HD video quality is degrading and what they plan to do about it. Express your dissatisfaction with this trend.
Do not mention that you found out about it from an on-line forum. Write it as if you discovered it with your own eyeballs and express your personal dissatisfaction given your investment in HD, including what you paid to E* for a HD receiver and your annual costs for HD programming.
Put these things in your own words. Better for them to look sincere and unique than a form letter.
Do not mention that you found out about it from an on-line forum. Write it as if you discovered it with your own eyeballs and express your personal dissatisfaction given your investment in HD, including what you paid to E* for a HD receiver and your annual costs for HD programming.
Put these things in your own words. Better for them to look sincere and unique than a form letter.
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