- Apr 28, 2009
I did a hughes upgrade from a 7000 ku modem set up to a 9000 ka modem set up, the customer stated her 7k would slow down everynight if even able to make a connection, i at the time had assumed her lnb was failing and did not give it much thought since she was upgrading, i replaced the entire system including all the wire outside. She just called me today after having the new system for a week stating she was have the same problem 1751kbs download during day and 141kbs at night. I checked all her levels and the continuity of her wire and found now problems. her sqf remains in the high 180's and her powerword stays at a 37 and her uplink is always passing by at least 1.4. I am stumped on this anyone every run into a similar issue, if so what was the root cause?