Hopper 3 H312 Software 12/01/21

P

phatal

Active SatelliteGuys Member
Mar 28, 2014
18
27
Minneapolis
Temporary (hopefully) work around for guide lock is to press Options, 5 (all unsubscribed), Options, 4 (all subscribed), Back, Guide. Guide is now normal for a while.
I have had this problem off and on for several years both on my Hopper 3 and my Joey3 - not new.
Thanks for the suggestion, however, my Options menu does not have those options. I looked through the whole settings menu and could find an option for unsubscribed/subscribed toggle.
 
Jim5506

Jim5506

SatelliteGuys Master
Pub Member / Supporter
Lifetime Supporter
Oct 19, 2004
7,609
2,440
Lubbock, Texas
Thanks for the suggestion, however, my Options menu does not have those options. I looked through the whole settings menu and could find an option for unsubscribed/subscribed toggle.
OOPS! I skipped the first step which is to open the guide, does that help?
 
  • Like
Reactions: TheKrell
B

bnewt

SatelliteGuys Pro
Oct 6, 2003
1,238
254
Shepherdsville, Ky
Updated my H3 to H312 and started experiencing a couple bugs.
1) Watching Ch 106 (TVLand) and hitting Guide button brings up the guide, but it jumps to channel 9681.
2) Terrible lip sync problem on Ch 166 (CMT).

I've restarted and rebooted a couple times but both of these issues remain. They did not exist prior to the update.
I've had the lip sync issue on CMT for a long time, but I have HWS
 
P

phatal

Active SatelliteGuys Member
Mar 28, 2014
18
27
Minneapolis
OOPS! I skipped the first step which is to open the guide, does that help?
Doh! You may have omitted it, but I can't believe I didn't figure it out. I knew I had seen it that option before! :cool:
Unfortunately it did not resolve the guide jumping to ch 9681 when watching 106 and selecting guide button. Thanks again for the suggestion.
 
F

FLEABttn

SatelliteGuys Pro
Feb 13, 2014
168
137
VA
Still bypassing my receiver and got the HDCP 2.2 errors today. So whatever was done with that still is a mess.
 
  • Like
Reactions: charlesrshell
Foxbat

Foxbat

Addicted to new HW
Supporting Founder
Lifetime Supporter
Nov 25, 2003
16,680
9,038
Michiana
FLEABttn, do you have any other inputs in use on your 4K TV? I got the HDCP error and tried removing my eARC and Blu-Ray cables and it went away. I have my Hopper 3 connected directly instead of through my AVR. I replaced my eARC HDMI cable with a high-speed cable (the old cable was a MonoPrice cable I’ve had for at least a dozen years.).

There was also a 4” HDMI M-F flat extension that was needed due to the bend radius on the MonoPrice cable preventing it from not sticking out from behind the bezel. That could have been the problem as well.
 
  • Like
Reactions: charlesrshell
NYDutch

NYDutch

SatelliteGuys Pro
Pub Member / Supporter
Dec 28, 2013
4,478
6,599
Where our wheels go
I updated one of my H2's to H212 today, and haven't seen any problems so far. I haven't noticed any changes either, but I can't say that I've checked thoroughly yet.
 
F

FLEABttn

SatelliteGuys Pro
Feb 13, 2014
168
137
VA
FLEABttn, do you have any other inputs in use on your 4K TV? I got the HDCP error and tried removing my eARC and Blu-Ray cables and it went away. I have my Hopper 3 connected directly instead of through my AVR. I replaced my eARC HDMI cable with a high-speed cable (the old cable was a MonoPrice cable I’ve had for at least a dozen years.).

There was also a 4” HDMI M-F flat extension that was needed due to the bend radius on the MonoPrice cable preventing it from not sticking out from behind the bezel. That could have been the problem as well.
Yeah I have 4 4K inputs, I've tried different ones, different HDMI cords. I have multiple 4K devices, the Hopper is the only one that gives me HDCP errors.
 
Foxbat

Foxbat

Addicted to new HW
Supporting Founder
Lifetime Supporter
Nov 25, 2003
16,680
9,038
Michiana
I was suggesting removing all your HDMI cables except the one between your Hopper 3 and your TV, even the eARC to your AVR. Just for testing.

Which year, make, and model is your 4K TV? I’ve got a 2018 LG 55C8PUA which would always give me grief trying to tune in 540-01 events. The Hopper 3 has always been connected via a 6’ HDMI cable to HDMI 1 on the LG. I eventually bought a bunch of HDMI High Speed cables but I kept on seeing the HDCP errors with the LG. Today I finally unplugged everything except the Hopper 3 and I haven’t seen the HDCP message since.
 
  • Like
Reactions: charlesrshell
F

FLEABttn

SatelliteGuys Pro
Feb 13, 2014
168
137
VA
I was suggesting removing all your HDMI cables except the one between your Hopper 3 and your TV, even the eARC to your AVR. Just for testing.

Which year, make, and model is your 4K TV? I’ve got a 2018 LG 55C8PUA which would always give me grief trying to tune in 540-01 events. The Hopper 3 has always been connected via a 6’ HDMI cable to HDMI 1 on the LG. I eventually bought a bunch of HDMI High Speed cables but I kept on seeing the HDCP errors with the LG. Today I finally unplugged everything except the Hopper 3 and I haven’t seen the HDCP message since.

Oh, gotcha, I'll try that next time.

2017 LG OLED65C7P is my TV that this is hooked up to.
 
cosmo_kramer

cosmo_kramer

Master of my Domain
Pub Member / Supporter
Oct 13, 2005
23,385
20,270
41.605N, -72.879W
On an H3 updated to H312 I'm getting blackout errors when I try and access programming on 540-01. On the Thursday NFL game it forced me to go to NFLN (154) instead. On one of the NCAA games yesterday it said the programming was blacked out, not showing an alternative. Before H312 I was able to access it and get the expected HDCP error.

I was able to go to 540-04 successfully though.

Any ideas?
 
cosmo_kramer

cosmo_kramer

Master of my Domain
Pub Member / Supporter
Oct 13, 2005
23,385
20,270
41.605N, -72.879W
I made the mistake of forcing the update since there was talk here of it fixing the HDCP error. I won’t do that again….
 
  • Like
Reactions: charlesrshell
S

syphix

SatelliteGuys Pro
Jun 24, 2004
491
160
Minnesota, USA
IMG 0066

Is this new to 312? Binging on Curb Your Enthusiasm from On Demand and it brought this up at the end instead of popping up the regular “delete, live, DVR” pop-up.
 

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Who Read This Thread (Total Members: 1)

  • eichenberg

Latest posts

Top