Hopper 3 losing picture and sound

[papato6]

My Hopper 3 will shutdown (picture and sound gone, light on Hopper still lit). It restarts on it's own after a few minutes. Does this while watching sat channels or Netflix. Any ideas what can be causing this? It's not getting hot (had that problem with the 722 so I checked that.) Not sure if it's related to the Hopper 3 software version U510 update or not.

 

[jcw2292]

My Hopper 3 will shutdown (picture and sound gone, light on Hopper still lit). It restarts on it's own after a few minutes. Does this while watching sat channels or Netflix. Any ideas what can be causing this? It's not getting hot (had that problem with the 722 so I checked that.) Not sure if it's related to the Hopper 3 software version U510 update or not.

Try a different or better HDMI cable.