Hopper Duo, Joey, & External Hard Drive Issue

ken_moorhead

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Feb 24, 2020
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I am looking for advice on a rather silly issue.

I have a Hopper Duo and one Joey.

I connected an external HD to the Duo, and it works as expected. If you go to DVR > Other Devices the Duo HD and the external HD show on the menu, you can move between the two and do everything you are supposed to.

But the Joey is another matter; it does something quite stupid.

When you first turn on the Joey's TV, you can get to the DVR recordings on the Duo HD as you should. But, if you go to DVR > Other Devices, ONLY the External HD is shown on the menu. From there, you can select the external HHD and do everything you are supposed to be able to do with it. However, since the External HD is the only thing listed on the Joey's other device menu, THERE IS NO WAY TO RETURN TO THE DUO HD. YOU ARE STUCK IN THE EXTERNAL HD. The only way to get back to the Duo HD that I have found is to restart the Joey.

The drive (currently) is a USB powered HD. It's an old platter drive from my Apple Laptop in a USB enclosure. Apparently, this setup is not supported despite the fact it sort of works. That said, I have an externally powered Hitachi platter drive, and it exhibits the same behavior.

So, does anyone know how to get the Joey to show both the Duo HD and the External HD on its other devices menu?

TIA;

Ken
 
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ken_moorhead

Thread Starter
New Member
Feb 24, 2020
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Kentucky
A bit more info:

If you plug a second external HD into the Hopper Duo:

The Hopper works as expected.
The Joey can see both External HDs and move between them. However, once either is selected you can no longer return to the DUO HD

So, the crux of the matter is the Joey does not show the Hopper Duo HD in DVR > Other Devices on the Joey
 

olds403

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Feb 3, 2009
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michigan
I have a Hopper with Sling with two external hard drives attached, I have wireless Joey's and they have no problem showing ALL drives in Other Devices folder when you are in the DVR. I am not sure why your does not, maybe it is the Joey with the issue?
 
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JSheridan

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Well, it's an H2 and not a J3, but I am curious. For the two you mention, how is it done?
I thought you said in your original post that you had a Hopper Duo?

An H2 is the three tuner Hopper with Sling.
 
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TheKrell

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Well, it's an H2 and not a J3, but I am curious. For the two you mention, how is it done?
The same on both H3 and J3's as olds says below.
I have a Hopper with Sling with two external hard drives attached, I have wireless Joey's and they have no problem showing ALL drives in Other Devices folder when you are in the DVR. I am not sure why your does not, maybe it is the Joey with the issue?
Note that one of my J3's is on both MoCA and Ethernet, while the other is just on Ethernet. The one I tried again last night (to make sure something wasn't broken) was the J3 on only Ethernet.
 

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