Hopper Joey shuts down/restarts (1 Viewer)

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jackson85

SatelliteGuys Pro
Feb 13, 2012
223
72
Robinson, Illinois, United States
I am fairly new to the Hopper Joey DVR system. Every once in awhile, my daughters Super Joey will shut down, then restart back up. Does anyone have any suggestions of what I should do? I have taken the Super Joey off another electronic component, and also directly plugging the Super Joey into the wall. Should I do this for my other Joeys as well? I also have plugged my Hopper directly into the wall outlet, instead of a power strip. The two other Joeys are plugged into the power strips.
 
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ChadT41

THE BEST THERE HAS EVER BEEN
Pub Member / Supporter
Apr 20, 2014
11,011
4,403
Mesa, Az
I am fairly new to the Hopper Joey DVR system. Every once in awhile, my daughters Super Joey will shut down, then restart back up. Does anyone have any suggestions of what I should do? I have taken the Super Joey off another electronic component, and also directly plugging the Super Joey into the wall. Should I do this for my other Joeys as well? I also have plugged my Hopper directly into the wall outlet, instead of a power strip. The two other Joeys are plugged into the power strips.
Is there a particular time of day this happens? Does it happen during certain functions?
 
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AbeK@DISH

SatelliteGuys Family
Oct 13, 2015
48
12
I am fairly new to the Hopper Joey DVR system. Every once in awhile, my daughters Super Joey will shut down, then restart back up. Does anyone have any suggestions of what I should do? I have taken the Super Joey off another electronic component, and also directly plugging the Super Joey into the wall. Should I do this for my other Joeys as well? I also have plugged my Hopper directly into the wall outlet, instead of a power strip. The two other Joeys are plugged into the power strips.

Jackson, some power strips do limit power to the Joey and not provide enough power, whether it be old, a loose port, and or a power saving strip. This is not common, but can occur on some models. If you have plugged it directly into the wall and the issue still occurs and it is not on or directly near any other electronic devices. Please send me a PM if you need more help. If the issue stops when plugged directly into a wall, you can try a different power strip as a resolution if needed. The other Joeys unless having the same issue should be fine.
 

timteach61

New Member
Jan 19, 2021
3
0
Texas
Abe, I have a new Joey paired with the Hopper w/Sling and my Joey just turns off. To get it to reboot, I have to unplug it from the wall. Any ideas here?
Tim B.
 

TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
31,641
26,417
Fairfax, VA
I have a new Joey paired with the Hopper w/Sling and my Joey just turns off. To get it to reboot, I have to unplug it from the wall. Any ideas here?
Yeah, have that replaced as well, if possible with a J3. Is this a refurbished J2?
 
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