Hopper Plus Required for Signal Saver? - NO

[bertherr]

A neighbor recently told me about how his Dish Network system switches to streaming when his dish signal is blocked. This was news to me. A couple of days ago a storm came through and I lost signal. I waited for a while and as usual nothing happened. I turned the Hopper off and called Dish Network and asked why my system was not switching to streaming like my neighbor's. I was told that I needed to to add the Hopper Plus to have that happen. I said no thanks. A few months ago I had my Hopper replaced due to a number of failures. Dish pushed the Hopper Plus then, also. I had done some research then and decided I did not want it. Anyway, I turn the Hopper back on and to my surprise the pop up window tells me something like the system will start streaming and it did. I am so disappointed that Dish Network deceived me. How and when does the system decide to start streaming? Thanks

 

[Scott Greczkowski]

With the Hopper Plus you can also stream other things when there is no Satellite signal.

But yes signal saver works on many channels (but not all) when there is a weather outage to your system. (Remember it needs to be hooked up to the Internet to work.)

 

[zcrayfish]

A neighbor recently told me about how his Dish Network system switches to streaming when his dish signal is blocked. This was news to me. A couple of days ago a storm came through and I lost signal. I waited for a while and as usual nothing happened. I turned the Hopper off and called Dish Network and asked why my system was not switching to streaming like my neighbor's. I was told that I needed to to add the Hopper Plus to have that happen. I said no thanks. A few months ago I had my Hopper replaced due to a number of failures. Dish pushed the Hopper Plus then, also. I had done some research then and decided I did not want it. Anyway, I turn the Hopper back on and to my surprise the pop up window tells me something like the system will start streaming and it did. I am so disappointed that Dish Network deceived me. How and when does the system decide to start streaming? Thanks

Signal protector is not available on all channels; if you have the option turned on, and the system detects that the satellite signal has been lost on a channel that has a streaming option, and your internet connection is stable, it will switch to streaming. Hopper Plus is definitely not needed; the signal protector on the HWS (for instance) works fine without it.

 

[ClarkGable]

Last night while watch Reelz, the Hopper Duo said the signal was lost and was switching to streaming. The streaming connection screen was taking a long time, so I brought up the guide. A bunch of channels were grayed out. I clicked one a channel that was not grayed and it worked okay off of satellite. I went back to Reelz, and it was fine off the satellite. There was not a cloud in the sky here or any storms within the dish's line of sight to the satellite. Maybe a brief storm near the uplink site? Anyway, that is the first time that ever happened.

 

[tanman]

They unfortunately do not provide streams for our locals which happen to be the ones that cut out the most.Not all of us have OTA signal- I put up a large Channel Master UHF antenna with a booster in a vain attempt .
I shoulda listened when the antenna website said I needed a 135 foot high tower!

 

[mheisen]

I just upgraded to the Hopper Plus. You'd think that either the CSR or the installer would have mentioned the signal saver. Not a word, it took this forum to clue me in. A significant marketing opportunity is lost by a company struggling to retain subscribers.

 

[dishdude]

The Wally even supports signal saver.

 

[HipKat]

I just upgraded to the Hopper Plus. You'd think that either the CSR or the installer would have mentioned the signal saver. Not a word, it took this forum to clue me in. A significant marketing opportunity is lost by a company struggling to retain subscribers.

They don't need to mention it as it's enabled by default.
It's not the CSR's job to teach people how to use the system, and than goodness because they're a trainwreck now as it is

 

[Scott Greczkowski]

I just upgraded to the Hopper Plus. You'd think that either the CSR or the installer would have mentioned the signal saver. Not a word, it took this forum to clue me in. A significant marketing opportunity is lost by a company struggling to retain subscribers.

They actually have TV commercials that talk about it. I have seen it a few times.

 

[ewindowman]

I didn't know I had signal saver on my hoppers until I saw it in a post .I read how to find the settings and then turn it on. We been having lots of storms lately. It would be nice if locals were included. I have an antenna set up for locals but I am sure most people don't. All of the important information about severe weather is broadcast on local news.

 

[Scott Greczkowski]

I didn't know I had signal saver on my hoppers until I saw it in a post .I read how to find the settings and then turn it on. We been having lots of storms lately. It would be nice if locals were included. I have an antenna set up for locals but I am sure most people don't. All of the important information about severe weather is broadcast on local news.

The streams are provided by the channels themselves, it is not DISH streaming them. My guess is if you local channels offered DISH a stream feed of their channels that those could be used in Signal Saver as well. But I would imagine that would be a cost for the local broadcasters so they probably don't want to do that.

 

[That American Girl]

They actually have TV commercials that talk about it. I have seen it a few times.

I'm still seeing many new installs where it's NOT been enabled. Luckily, that's an easy fix, and can wally them through it easy easy. But... there are still a few customers that have data caps for their internet, so maybe that's a good thing it's not automatically enabled?

 

[That American Girl]

PS...I LOVE this new feature. Now if only the Wally had Wi-Fi built in....