Hopper Remote

[shrike2]

Recently my remote has started acting funny. Sometimes when I push a button, I get no response from the Hopper. I look at the remote and all four top buttons (SAT, TV, DVD, and AUX) are blinking on and off in sequence. When this stops I try again, sometimes the remote works, but sometimes I have to try again two or three times to get the remote to start working again. Batteries are fine and I have unpaired and paired my remote. No change. Any ideas?

 

[inazsully]

Every day the last button I push is the Sat button and every time I get the floating banner telling me if I want to operate the sat receiver I must push the sat button. Sometimes I have to push it 6 or 7 times before it takes.

 

[Scherrman]

Recently my remote has started acting funny. Sometimes when I push a button, I get no response from the Hopper. I look at the remote and all four top buttons (SAT, TV, DVD, and AUX) are blinking on and off in sequence. When this stops I try again, sometimes the remote works, but sometimes I have to try again two or three times to get the remote to start working again. Batteries are fine and I have unpaired and paired my remote. No change. Any ideas?

When the lights flash like that it usually means the batteries are low. If you are positive the batteries are fine it's possible you have a bad remote. Contact DIRT and see if they could possibly replace it if it still continues to act up.

 

[Lt Disher]

Although I have no real proof, I believe it is connected to the last couple of software updates. My remote response has dropped considerably during the past few weeks also.

 

[dennispap]

Same here. Since the last update my remote has been sluggish and it only is about 6 weeks old.

 

[bwexler]

I was told by Dish tech that there is a "known issue" with the Hopper remotes and they are working on it.

So I am sure it will be fixed sooon.

 

[lucky86]

I highly doubt it's the remote but instead the Hopper being sluggish and not processing commands and locking up. But I would believe the part about them working on it.

 

[gdstout]

Same issue here. Reminds me of my old R15 DirecTV receiver.

 

[shrike2]

This is not the Hopper responding slowly to the remote. This is the remote not working at all while the four top buttons blink on and off in sequence. When the buttons stop blinking, I try again. Sometimes the remote starts working again, but sometimes I have to wait while this happens two or three times and then everything is back to normal. The Hopper responding slowly and acting as though many, many things are going on in the background is another problem that I also have.

 

[thomasjk]

This is not the Hopper responding slowly to the remote. This is the remote not working at all while the four top buttons blink on and off in sequence. When the buttons stop blinking, I try again. Sometimes the remote starts working again, but sometimes I have to wait while this happens two or three times and then everything is back to normal. The Hopper responding slowly and acting as though many, many things are going on in the background is another problem that I also have.

Is your remote in Limited Mode by chance?

 

[shrike2]

Is your remote in Limited Mode by chance?

Yes it is in limited mode but it has always been since I started with Dish a year and a half ago.

 

[charlesrshell]

Yes it is in limited mode but it has always been since I started with Dish a year and a half ago.

Disable the limited mode and see if it clears your issue up.

 

[warlike36]

Is your remote in Limited Mode by chance?

How does one know the answer to this question ? And which mode is best ? This is coming from someone who didnt even know there was more than one mode.....

 

[KAB]

How does one know the answer to this question ? And which mode is best ? This is coming from someone who didnt even know there was more than one mode.....

To control the your TV inputs and manage its' menus, for example, Limited Mode should be disabled. If enabled, only power and volume can be controled.

 

[rglore]

How does one know the answer to this question ? And which mode is best ? This is coming from someone who didnt even know there was more than one mode.....

Go to settings, remote manager and you can disable limited mode which only enables the volume and power buttons when the remote is in TV mode.

 

[charlesrshell]

How does one know the answer to this question ? And which mode is best ? This is coming from someone who didnt even know there was more than one mode.....

I think Disabled mode is the one most folks use. Press Yellow - 6 buttons on your remote control, scroll down and select Limited Mode then select Disabled then Save and Save again.

 

[shrike2]

Disabled limited mode. Still having the same problem. Like I said, I have had it in limited mode since I got Dish 1 1/2 years ago and I have had no problem until now.

 

[charlesrshell]

Disabled limited mode. Still having the same problem. Like I said, I have had it in limited mode since I got Dish 1 1/2 years ago and I have had no problem until now.

It appears to be a bad remote. Call CSR and tell them about your issue. I bet they will send you a new one.

 

[warlike36]

Thank you !

 

[KAB]

Better option, PM a DIRT rep, bottom of Forum page, members in RED.