Gentlemen (and ladies),
Please clear up some confusion for me.
We just had a Hopper system (w/3 Joeys) installed in our home yesterday (Saturday, Aug. 4th). When I first spoke with a Dish representative prior to ordering the service (on Thursday, Aug. 2nd), I explained to him that we wanted to be able to take advantage of our Dish service in our RV. I asked what options were available to us if we purchased a receiver (a ViP211k or 222k) specifically for the motorhome. Unable to directly answer the question, he placed me on hold to consult with an associate. After a short duration on hold, the rep came back and said that we had two options. Option 1 would be to open a separate "part-time" account, and shut the service off when we're not using it. Option 2 (the one that I liked better) was to simply take the smart card out of our Hopper receiver and use it in the RV. Of course, we wouldn't be able to use the home system during this time, but that would be okay, since we wouldn't be home - - we would all be in the RV. I was surprised to hear that a smart card from a Hopper could work in a different receiver, but who was I to doubt a Dish rep??
Anyway, while the installers were here yesterday, I figured that I should verify what I was told by the rep before we potentially waste money buying a receiver that we may not be able to use. Sure enough, he told me point blank, that the smart card from our Hopper would NOT work in a different receiver.
I suspect that the technician was correct, that the smart card is incompatible. Any thoughts or advice??
Thank you,
flubberducky
Please clear up some confusion for me.
We just had a Hopper system (w/3 Joeys) installed in our home yesterday (Saturday, Aug. 4th). When I first spoke with a Dish representative prior to ordering the service (on Thursday, Aug. 2nd), I explained to him that we wanted to be able to take advantage of our Dish service in our RV. I asked what options were available to us if we purchased a receiver (a ViP211k or 222k) specifically for the motorhome. Unable to directly answer the question, he placed me on hold to consult with an associate. After a short duration on hold, the rep came back and said that we had two options. Option 1 would be to open a separate "part-time" account, and shut the service off when we're not using it. Option 2 (the one that I liked better) was to simply take the smart card out of our Hopper receiver and use it in the RV. Of course, we wouldn't be able to use the home system during this time, but that would be okay, since we wouldn't be home - - we would all be in the RV. I was surprised to hear that a smart card from a Hopper could work in a different receiver, but who was I to doubt a Dish rep??
Anyway, while the installers were here yesterday, I figured that I should verify what I was told by the rep before we potentially waste money buying a receiver that we may not be able to use. Sure enough, he told me point blank, that the smart card from our Hopper would NOT work in a different receiver.
I suspect that the technician was correct, that the smart card is incompatible. Any thoughts or advice??
Thank you,
flubberducky
to Sat Guys and DISH. Your best bet will be to purchase a ViP211 or ViP211k model receiver for your RV. You will be able to activate it on your account and deactivate it when you are not using it so you will only need to pay the receiver fee for the time you are using it. If you have any questions or concerns, please feel free to contact me or any of the DIRT members on the site as we are always happy to help! Have a great night!