HR54 issue with 4K clients (1 Viewer)

Status
Please reply by conversation.

Claude Greiner

Thread Starter
SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,769
Detroit - The Paris of the Midwest
I did an install last night with an HR 54 with 4 K clients.

I got the clients registered to the Genie, but all I get is a black or grey screen on the clients.

Any idea what I can do to correct the issue?

I downloaded the latest version of softwares the genie. ?i
 

camo

SatelliteGuys Pro
Feb 11, 2010
882
323
Nebraska
I thought the HR54 required a service call. I was told just couple days ago my existing SWM with HR24's wouldn't work.
 

texasbrit

SatelliteGuys Pro
Pub Member / Supporter
Apr 12, 2006
3,637
355
Depends how many tuners you end up with. The HR54 uses five tuner slots (will eventually be 7). HR24s are two tuners each.
A regular SWM LNB only supports eight tuners. Newer LNBs support 13 tuners and so you will probably get a new LNB installed.
 

Claude Greiner

Thread Starter
SatelliteGuys Master
Supporting Founder
Sep 8, 2003
13,225
3,769
Detroit - The Paris of the Midwest
I think I got a bad genie. Picture keeps on freezing periodically on the client and genie.

Changed all the wiring and dish and have the same issues.

No issues when hooked up my genie from
Home
 

Zashel

SatelliteGuys Pro
Feb 14, 2015
636
86
Wisconsin
well yea, issues on the genie completely change the game. but the banner/no programming thing is a known issue.
 
Status
Please reply by conversation.

Users who are viewing this thread

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)

Latest posts

Top