I can't watch MaxGo! Why?

TG2

SatelliteGuys Pro
Feb 7, 2011
1,380
7
Viginia
What you say TG2, makes a lot of sense and quite frankly, I have not even tried to watch movies on just the laptop screen to see what it looks like - it is always connected to one of these usb to hdmi things. My laptop screen is so small (at least to these plus 60 year old eyes) that it would be like watching a portable dvd player.
Why not start with testing the movie playback on the laptop without the HDMI dongles ... see how it performs.

If you give out the Brand & Model number of the Laptop we can try to look it up, and see if anyone else has the same one to test with ... etc..

And as for the 3 meg issue.. with the right hardware.. you might be able to buffer the content enough.. just like the "video on demand" option with Dish ... to download the content enough that you can start playing say 30 minutes after you've started the download and be able to get the rest of the video download by the time you're near that point in the movie..

And for the Machine part.. if finances aren't tight, there's always the option of building an inexpensive Multimedia PC, or look into getting the Boxee or something similar that might offset enough to allow you to watch HD.

The thing about 3meg internet service isn't that you can't watch HD ... but that you can't watch HD in real time or "Streaming" real time. And if given the option for 720p HD ... that's better than SD too..

Edit: and again a word of caution ... many ISP's (comcast is mine) are implementing DataCaps or charging more for customers that go over a set amount of data in a month ... ie. comcast at my service teir is currently 250 gigs in a month... I appear to be averaging between 20 and 50 gigs in a month but I'm not really a heavy movie or video downloader..
 

joecel

Active SatelliteGuys Member
Mar 23, 2004
20
1
Still no go for me....

I can't logo nto hbo, max or epix. I have tried to sign up on the appropriate beta sites,but I receive this message:

Your DISH Network account must be active to access exclusive content.  Please make sure your equipment has been installed and your DISH Network programming is active.  Click here to address issues with your account.

I have an active account and subscribe to all the above premium channels. I use the same id and password as dishonline and although I can logon to dishonline, I cannot gain access to the go sites. I have contacted dish though chat and phone and also with the DISH Networks Executive Resolution Team. Still nothing. It's been a few weeks. I would appreciate any constructive suggestions for a possible resolution.

Thanks
 

TG2

SatelliteGuys Pro
Feb 7, 2011
1,380
7
Viginia
I can't logo nto hbo, max or epix. I have tried to sign up on the appropriate beta sites,but I receive this message:

Your DISH Network account must be active to access exclusive content. Please make sure your equipment has been installed and your DISH Network programming is active. Click here to address issues with your account.

I have an active account and subscribe to all the above premium channels. I use the same id and password as dishonline and although I can logon to dishonline,

is your dishonline.com user/pass the same that you use to log into www.dishnetwork.com to look at your bill? If not, use that user/pass. If it is, try instead to use the email address that you have registered on your DishNetwork.com account ...
 

joecel

Active SatelliteGuys Member
Mar 23, 2004
20
1
I used the same user/pass as www.dishnetwork.com,no good. My email addy doesn't work, it doesn't recognize the id. Any other ideas? I'm in a state of desperation.....
Thanks.
 
Last edited:

shortspark

SatelliteGuys Pro
Aug 11, 2007
329
85
texas
Thanks again for all that information, TG2. You asked for my laptop specs and I have the book on it right here in front of me. Although I'm not sure what it all means in terms of my ability to watch these Dish movies, I can give you the information I have. From all the stuff I am reading this must be the most awesome, powerful, unbelievable mega laptop of all time - and a bargain too as I only paid about $300 for it last year!! The model is Emachine E525 with a 250gb HD, 3gb memory, 900 Intel Celetron (I never heard of this processor but if its Intel it has to be top of the line, I think). The screen is 15.6" and supports HD 1366 x 768 in 16:9 ratio. LAN fast ethernet, wake up on lan ready (whatever that means). Graphics is mobile Intel GL40 Express Chipset. To a guy like me all this stuff sounds impressive even though I haven't a clue what it means in terms of movie streaming ability! My router is Linskys WRT54GS2, Wireless-G Broadband Router with SpeedBooster. Man, now THAT router description is really impressive sounding!! I live in the sticks of the Pinney Woods of East Texas which is far from anywhere. We finally got cable broadband just a couple years ago and as I said before, 3mb is the best they have. The ISP is not much of an outfit and just local types, lets put it that way. So, what do you think? Like I said before, am I trying to put 5 cups in a quart jar or is more like I'm trying to pour them in a shot glass with what I have?!
 

CK SatGuy

Formerly ckhalil18
Feb 7, 2011
4,023
112
The Motor City
I can tell you that the Intel Celeron is the WORST processor that Intel makes and chances are the graphics aren't that great as it sounds either. The memory, the hard drive, and the router are all fine.
 

shortspark

SatelliteGuys Pro
Aug 11, 2007
329
85
texas
I can tell you that the Intel Celeron is the WORST processor that Intel makes and chances are the graphics aren't that great as it sounds either. The memory, the hard drive, and the router are all fine.

Oh, oh. Does that mean this processor is not capable of handling the job?
 

CK SatGuy

Formerly ckhalil18
Feb 7, 2011
4,023
112
The Motor City
It could probably handle the job, but the Celeron processor is designed for more basic computing such as doing e-mail and surfing through regular websites. Your laptop has a Celeron 900 which is not even a dual-core processor. If you want to compare all Intel processors, go to this website: Laptop Processors from Intel
 

shortspark

SatelliteGuys Pro
Aug 11, 2007
329
85
texas
It could probably handle the job, but the Celeron processor is designed for more basic computing such as doing e-mail and surfing through regular websites. Your laptop has a Celeron 900 which is not even a dual-core processor. If you want to compare all Intel processors, go to this website: Laptop Processors from Intel

Yep, I see what you mean. That site shows the Celeron at the bottom of the heap. All I knew was if it said Intel, that was the best there was and the deal for me. It even shows the Intel Pentium down the list too. Heck, I thought Pentium was the king of the hill but I guess I'm wrong (and probably a few years behind the times too). I'm just going to have to rethink this whole movie streaming thing I guess.

Besides, guess what I just discovered? I've just found out that none of these HBO Go, MaxGo, Epix or DishOn-Line streaming sites even support closed captions. I am hard of hearing and use closed captions quite often, not always but especially when there are comedy shows with quick, fast one-liners which I have a tendency to miss a word here and there without captions and so I often miss the entire punch line. Because of the lack of captions issue alone, I probably won't pursue this much further until these sites support CC. When that happens, I'm getting a real PC with media capability and dedicate it for media alone to my home theater. I'll hook it directly to my projector (through my A/V receiver in order to get sound of course) with HDMI and be done with it. Frankly, without CC, I would only watch action and SciFi flicks at best and that alone is not going to justify me fooling with this much further.

Well, at least this was not a total waste as maybe through my starting this thread I introduced these Dish beta sites to people that did not know they were available. Thanks for all the help - you guys have given me a greater understanding about all this.
 

TG2

SatelliteGuys Pro
Feb 7, 2011
1,380
7
Viginia
Sorry for the delay on getting back to you on this.. and for its length, some of which is more concise in ckhalil18's post, but hopefully the expansion will help you understand and feel better about the laptop.

So as you've heard Celeron is the "worst" ...

that is not exactly true.. The Celeron was designed to do only what it was designed to do ... its a low cost, low power, Processor. Calling it the worst, suggests it didn't do the job it was designed for, and as ckhalil18 pointed out, it was more for basic uses, email, web, or what might be termed "light duty".

An example of the wrong "worst" thinking ... you don't buy an unmodified Yugo and expect it to win a drag race against a Ferrari .. But the Yugo *would* carry four passengers ... the Ferrari barely two. The Yugo has its purpose, basic transport of 4 persons, or two persons plus a whole lot of groceries.

So if you bought the laptop with the intentions of general use ... it will fit the bill.. the more media rich you go, the more processing intensive the tasks become, and the more you find the Celeron processor is just not up to the task.

This is why there are different teirs of processors Celeron, Pentium, Pentium Dual Core, Pentium iCore (i3 / i5 / i7) ... in the auto world .. they have a Ford Mustang ... and they have the Ford Mustang GT .. both are fords, both are mustangs, but the GT was designed with a different feature set in mind.. high speed performance... etc..

By now you will understand why that Laptop was at that price point ... there's nothing "wrong" with it ... you're just realizing it was beneath what you wanted or needed, and didn't know it, perhaps not realizing at the time you would get into media rich content movement, or not having a *good enough* sales person explain that kind of thing when making a laptop selection ...

In my case ... my previous laptop died out of warranty, and so came to getting a new one, I knew I needed a certain level of power, and waited ... a decent one went on sale for 499 (100 off normal price) and that was an HP with a Pentium Dual Core processor. My screen is roughly the same as yours, my hard drive a little larger, and I have only 3 gigs of ram ... but mine was 150 to 200 more than yours for that Dual Core processor.

And that was a steal 3 years ago. One of the other key differences, is that the Video Chipset used for my laptop was designed to off load some of the HD functions from the CPU. Even then, the video chipset in mine isn't qualified for Bluray 1080p certification..
http://www.notebookcheck.net/Intel-Graphics-Media-Accelerator-GMA-4500M.20379.0.html




I have the Intel 4500M ... to resolve some of the graphics issues, they advanced to the 4500MHD. Several key sentences sumarize their overall opinion and set the expectation for the chip..
  1. The mGPU is integrated in the Intel GM40 and GL40 chipsets and designed for cheap laptops
    .
  2. The chip itself is capable of supporting the CPU to decode HD videos, but because of the slower clock rate, the 4500M has troubles decoding 1080p videos fluently and therefore has no full Blu-Ray logo support.
    .
  3. Compared to other modern integrated chipsets like the GeForce 9400M or the Radeon HD 3200, the 4500M is clearly the slowest especially for 3D games. Still the power consumption of the chip is quite competitive, so it may be the right choice for office tasks.
(don't misconstrue that as saying the intel 4500 or 4700 or any intel chips are 'better' than nvidia or ATI for video, because both nvidia and ati make much better dedicated video chips than intel's, as is mentioned in sentence 3, "other modern" ... GeForce is Nvidia, Radeon is amd/ATI)

So even *I* have issues with some video work.. knowing is half the battle ... the other half is broken into smaller bits of time, money, patience, research, and access. (ie, keeping an eye out for a deal, waiting, access to information and researching, etc.)
Don't be bummed out by it.. just know that you can do other things ... like choose the 480p options when given a choice for streaming content, 720p may push it ... but deliver good enough results.. etc..

Personally I'd love to have a lower cost laptop ... that I could do some "modifications" on and use in my car ... and perhaps thats what will happen to my current laptop when I get a newer one (if I get a newer one).

One last ... when looking at processors .. here a relatively good wiki for intel processors
http://en.wikipedia.org/wiki/Intel_Core
keeping in mind wiki is what it is (user contributed) so it could have some wrong information, but in this case, used as a "generational over-view" of the CORE processor lines.. it helps understand which model is currently "the best" although not for everyone, and what preceeded it. Again Core processor line only so it doesn't include older non-core labeled Pentiums. And the Celeron is (as my car analogy) a "Pentium" processor, just not the fastest.
http://en.wikipedia.org/wiki/List_of_Intel_microprocessors in that link, you can see in the Contents Pane .. at 13.6 they have Celeron's with one of their first incantations (under pentium 3) and then also again at 17.4/17.5 ... the Celeron in general is a "lower" class processor in any set of pentium platform processors. lower in performance, thus lower in cost, which is sometimes not adequately explained or translated into cost savings for the consumer.
 
Last edited:

shortspark

SatelliteGuys Pro
Aug 11, 2007
329
85
texas
Thanks a bunch TG2, that explains a lot. Indeed, I was trying to do more with less and I understand that the capabilities are what you pay for in laptops. In fact, I made another mistake just the other day. I wanted a better KVM switch to hook my two PCs (a Dell and HP) to my single monitor, keyboard and mouse. The one I have is okay but does not respond to Windows 7 when going back and forth between the computers. The Windows 7 machine gets screwed up as to resolution and I have to reset it to get back to the proper screen look. So I paid nearly two hundred bucks for a good KVM switch that would prevent that. Well, I have vga computers and this was a DVI-D. Long story short, I had to send it back. I read up and found I could use a vga to DVI-I because of the analog compatibility but not the digital only DVI-D switch I ordered. I don't pay attention and study until it is too late! Same with these Dish and HBO streams as has been demonstrated in my thread. Well, thanks again for the input and I will keep the Wiki links you gave as they seem very complete.
 
Top