i NEED DIRT ASSISTANCE (1 Viewer)

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TheKrell

A mighty and noble race originating on Altair IV.
Pub Member / Supporter
Jan 4, 2007
31,643
26,419
Fairfax, VA
Well, until you get up to 5 posts and can PM a DIRT member, I'd say go ahead and fire away with those questions right now. Many of us can give you some general answers and sage advice right away. ;)
 
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Scherrman

SatelliteGuys Master
Supporting Founder
Mar 14, 2008
15,555
9,928
Eastern Iowa
Well, until you get up to 5 posts and can PM a DIRT member, I'd say go ahead and fire away with those questions right now. Many of us can give you some general answers and sage advice right away. ;)

I thought they got rid of that when contacting DIRT members?
 

Dah-Henny

SatelliteGuys Pro
May 12, 2007
3,666
346
Boone, North Carolina
I suggested that artemis register today. He's had Dish for a couple of months (switched from Direct), and has several questions. One such question is about installation warranty, particularly, losing signal way too easily. Another is the channels change on their own, at random times (no close neighbors).
 

JSheridan

SatelliteGuys Master
Lifetime Supporter
Feb 16, 2008
8,899
9,995
USA
I suggested that artemis register today. He's had Dish for a couple of months (switched from Direct), and has several questions. One such question is about installation warranty, particularly, losing signal way too easily. Another is the channels change on their own, at random times (no close neighbors).

We had a customer a couple of years ago who complained that their receiver changed channels on it's own at random times. We checked it out and found that she had set a timer for 'Paid Programming' and had several hundred events already recorded and several dozens more scheduled to record. When a timer went off and the other tuner was busy the channel would change. Erased all the timers and no more problem.
 
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dishcomm

SatelliteGuys Master
Nov 29, 2005
10,381
544
suburbia
We had a customer a couple of years ago who complained that their receiver changed channels on it's own at random times. We checked it out and found that she had set a timer for 'Paid Programming' and had several hundred events already recorded and several dozens more scheduled to record. When a timer went off and the other tuner was busy the channel would change. Erased all the timers and no more problem.
One of the funniest incidents I had during my tenure as a tech was a guy who was having issues with his DVR.
I went into the menu and found that Sponge Bob Square Pants was set to record "all episodes"....The poor guy didn't have a clue. Once he mentioned that his grand kids were "messing around with the tv", I knew where to go with the solution.
 
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