I need to replace one of my 722k receivers

[PeggyD]

I posted recently about a problem with recorded programs jumping to "live TV" when watching a program that was still recording. I reformatted the hard drive & it seems better, but it still happens. A diagnostic screen did say the hard drive was healthy. We currently have two 722k receivers - one for our grown sons in their "boy cave" & the other in the great room. The second one also feeds two other TVs via TV2 out. This is the one that is acting up. I also have a Sling adapter on this one. This set up works very well for us.

I like the idea of the Hopper & a Joey or two, especially what I've seen of the program guide, but I just can't justify the extra fees. Do you think I can just get a replacement 722k?

 

[dfergie]

Do you have the replacement plan? if so, it will be simple, either call or get in touch with one of the DIRT team here at SatelliteGuys.

 

[ChadT41]

RA'd 722K(leased)= $15 without PP(all options will be free with it)
RA'd 722K(purchased OOW)= $90+15(give or take a couple bucks on the 90)
Upgrade to Hopper without PP= $95 Tech Visit cost, + any new monthly charges($12 DVR Service fee, +$12 for each additional hopper after the first one+$7 for each Joey)

 

[TheKrell]

I recently had my owned 722 replaced w/PP for $0 (other than the PP). So yes, they'll still do it.

 

[PeggyD]

Do you have the replacement plan? if so, it will be simple, either call or get in touch with one of the DIRT team here at SatelliteGuys.

I don't currently have the protection plan. Is that the same as the replacement plan?

And how do I contact a DIRT member. I see that two are currently online but no way to contact them.

 

[ChadT41]

If you click on their name you will see an option for private message or PM. With this new layout it may even look just like an envelope. Click that, make a title, and type your message.

 

[thomasjk]

Its called "Conversations".

 

[dfergie]

Yes it's the same, I'll "flag" this thread so the DIRT team can see it also..

 

[PeggyD]

Thanks all, I have "started a conversation."