Incorrect icons in folders

[knelso4]

I had Dish installed with a Hopper 3 on Tuesday. Recordings are going into a folder. When I open the folder, most of the icons are the same. 2 hours ago when I called Support, 6 out of 9 were the same. By the time I got to a technical specialist, 7 out of 9 were the same. Since then 2 new recordings have been added and those icons are correct. Tech support claimed it is "working as designed". A supervisor could only offer to turn it over to another group, and did not agree to have someone contact me.

Has anyone else seen this?

 

[charlesrshell]

I had Dish installed with a Hopper 3 on Tuesday. Recordings are going into a folder. When I open the folder, most of the icons are the same. 2 hours ago when I called Support, 6 out of 9 were the same. By the time I got to a technical specialist, 7 out of 9 were the same. Since then 2 new recordings have been added and those icons are correct. Tech support claimed it is "working as designed". A supervisor could only offer to turn it over to another group, and did not agree to have someone contact me.

Has anyone else seen this?

Give your Hopper a couple more days to settle in and then see how goes it.

 

[charlesrshell]

Welcome aboard to SatGuys.

 

[dennispap]

Tonight I had 3 different prime time shows all have the same generic tile. Give it a few days to see if they correct themselves.

 

[EatMyVolts]

FWIW I've been seeing a lot of generic or just plain wrong icons on my long established hopper 3. Oh to have the option of a simple list like the 722 had.

 

[TheKrell]

Oh to have the option of a simple list like the 722 had.

Right on EMV! I really hate the 2D visual hunt we have to do with the stupid CGA flat graphics on the CUI, or (even worse) Microsoft ribbons. I can find stuff faster looking down a simple list.

 

[dennispap]

Still have the same generic tile on different shows on different networks.