Internet Service Speed Upped from 16 Mbps to 20 Mbps



Thread Starter
Stand against retrans!!!
Supporting Founder
Apr 18, 2005
DeKalb County, AL
Videotron is boosting Internet access speeds for its customers, offering to residential subscribers a service with speeds of up to 20 Mbps.

The service is available throughout Videotron's service area, a total of 2.4 million homes passed.

The increase from 16 Mbps to 20 Mbps makes Videotron the first major telecom provider in Canada to offer service at this speed throughout its service area, the company describes.

"With speeds of up to 20 Mbps supported by advanced technology that has been tried and tested, we continue delivering on our promise to always be the fastest, period," said Robert Depatie, President and Chief Executive Officer of Videotron. "Today's announcement also fulfils our commitment to offer our customers technological services tailored to their needs. We are pleased to see that our offerings are spurring the entire telecommunications industry to be more competitive and more cutting edge, which is good for all consumers across Canada."

After the launch of Videotron's 16 Mbps Extreme Plus service in March 2006, the Seabord Group consulting firm released Escape Velocity, a study of the fastest Internet services which compared the services available in Canada and abroad. It concluded that "Videotron's offering of 16 Mbps service provides it with both strategic and technical leadership in the Canadian market."

"We registered record growth in 2005 with 130,000 new subscribers to our Internet access services," said Mr. Depatie. "As of March 31, 2006, we had 699,000 Internet subscribers. A Leger-Marketing survey found a customer satisfaction rate of 96.7%. Delivering 20 Mbps for the same price as 16 Mbps will help us maintain the very high level of satisfaction among our subscribers."

With download speeds of up to 20 Mbps and upload speed of 1 Mbps, Videotron's Extreme Plus High-Speed Internet is designed to meet demanding users' needs, letting them transfer legally available bandwidth-hungry online content, images, videos and music faster than ever before.

Multi-taskers will be well served by 20 Mbps download speeds on Extreme Plus High-Speed Internet, which can easily support several simultaneous activities, such as online radio and instant messaging. The new, faster Extreme Plus High-Speed Internet service will also enhance the Internet experience of families that share a single Internet connection through a router.

The price of Extreme Plus High-Speed Internet service remains the same, starting at $79.95 per month.

The monthly data transfer limit is 20 GB
for downloads and 10 GB for uploads.

Service offerings are available to new residential subscribers to Videotron's Extreme Plus High-Speed Internet service with a 12-month contract. Charges for extra monthly bandwidth use may apply. There is a $7.95 charge for each additional GB.

Videotron Ltd. (, a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, Internet access services and residential telephone service. Videotron is a leader in new technologies with its illico interactive television system and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services.

As of March 31, 2006, Videotron was serving 1,520,000 cable television customers in Quebec; including 512,000 illico subscribers. Videotron is also the Quebec leader in high-speed Internet access, with 699,000 subscribers to its cable modem and dial-up services. In addition, Videotron provides residential telephone service to more than 227,000 customers in Quebec.


SatelliteGuys Pro
Oct 18, 2006
What I am surprised by is that while the download speed offered here is 20 mbps, the upload speed is "only" 1 mbps. I recently changed my package so that I could get a 10/1mbps connection, up from 5mbps/256kbps. The extra download is nice, but where I was starting to see more of a problem in speed was in the upload. When we had 3 or 4 computers online at the same time, the upload started taking a real hit. My wife does her billing from home, connecting to her employer's network, and in uploading her reports she was having problems, as I said, especially if one or more other computers were also online. From my perspective, the download competition is only half the story.


You Member, Member ?
Supporting Founder
Jul 18, 2005
The monthly data transfer limit is 20 GB
for downloads and 10 GB for uploads.

There is a $7.95 charge for each additional GB.

Although I don't even live in the areas offered, that pretty much kills the deal

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