Ok, I finally decided to sign up for service. The plan I selected was Voom with the HBO Plus Pak and two receivers. The total cost came to $78.80 per month. Around 20 minutes later I thought better of the second receiver (my basement rec area won't be finished for over a year and it's only me in the house) so I call back to change the plan but I'm told to call back later because the order is not yet in the system.
The only part of my order experience worth noting was the absolutely terrible phone rep I had. I would have bet money that it was his first day...in the US. Actually he spoke well enough, but he constantly slipped up, stuttered through the whole convo, was totally confused by his script which he repeated many sections of 3-4 times. My perception of the company was pretty low after the convo so I'm thankful that when I called back I spoke with a competent CSR. Anyway, install should be scheduled for the 4th of June. I'll call again later once the order is entered to verify that it wasn't totally fubar.
The only part of my order experience worth noting was the absolutely terrible phone rep I had. I would have bet money that it was his first day...in the US. Actually he spoke well enough, but he constantly slipped up, stuttered through the whole convo, was totally confused by his script which he repeated many sections of 3-4 times. My perception of the company was pretty low after the convo so I'm thankful that when I called back I spoke with a competent CSR. Anyway, install should be scheduled for the 4th of June. I'll call again later once the order is entered to verify that it wasn't totally fubar.
