Locals PQ question

B

bpickell

Thread Starter
SatelliteGuys Pro
Aug 16, 2005
196
0
Does E* guarantee PQ on local channels? I just can't believe how dark Fox and ABC is. It's almost unwatchable. I actually have to switch to OTA in order to watch these channels. :mad:

Does anyone else experience this?
 
Van

Van

SatelliteGuys Master
Jul 8, 2004
9,316
1
Virginia Beach
I dont believe so, I've called up to tech support in the past on other local issues for customers and have been told that the various faults are at the providers end, but it may be worth it for you to call and talk to someone in advanced tech support as I havent heard of this issue and it may be an uncommon trend.
 
B

bpickell

Thread Starter
SatelliteGuys Pro
Aug 16, 2005
196
0
ok. Just checking cause I know its not the tv or the receiver. tried two receivers and two tv's. And a friend of mine was complaining about the same thing with even a different receiver all together.
 
SimpleSimon

SimpleSimon

SatelliteGuys Master
Supporting Founder
Feb 29, 2004
5,692
3
Florissant, CO
Van said:
I dont believe so, I've called up to tech support in the past on other local issues for customers and have been told that the various faults are at the providers end, but it may be worth it for you to call and talk to someone in advanced tech support as I havent heard of this issue and it may be an uncommon trend.
they're not the ones to talk to.

Send an email to dishquality@echostar.com (or is it signalquality@dishnetwork.com - or some other variation - try a search).

Every time I've seen a post about the quality guys response, it's been positive.
 
RandallA

RandallA

Supporting Founder
Supporting Founder
Dec 13, 2004
10,556
68
San Francisco Bay Area
What TNGTony and SimpleSimon said, the dishquality folks can help. I sent them an email once for a problem with a local channel and the problem was fixed.
 
B

bpickell

Thread Starter
SatelliteGuys Pro
Aug 16, 2005
196
0
Thanks for all the help.. I will give that email addy a try.
 

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