My VIP 722 has been crashing since...

[space86]

the new software about a week ago


Question could it be my receiver is dying, it's not even two years old,
and my 4 year old VIP 622 works fine with the new software?

 

[papalittle]

722 lately has been crashing do to new software updates. Not much you can do but call Dish for a replacement. You may try unplugging it for a short while then let it re-download, it may help but then again may not.

 

[Massmur]

My 722 has been crashing (frozen screen unresponsive) about once a week for a month. New units will not fix this nor will reboots. They have to fix the software. It's always 2 steps forward, one (or two) steps back with this company. I would go with D if I thought they were any better but I don't think they are. In addition, many of us in SW FL have lost our HD locals apparently due to low spot beam signals caused by beam or satellite re-orienting. Dish says nothing's wrong! Very frustrating!

 

[space86]

Got of the phone with Tech support and they are sending me
a replacement VIP 722

Thank you for the help