Hi, I've been lurking for a while, but now I need some help and couldn't find anything that helped so far on the forum....
My equipment is pretty simple- 1 Satellite Dish 500 with just 110 and 119 LNB, One HD Receiver VIP211, and one regular receiver 311. I don't have HD channels because I cannot get 61.5.
My problem... I have always had a weak signal on 119(about 50-65) because of some trees, but had a tech come out yesterday to see if they could get a better one, they couldn't and now I have less than one I started with. Now I get nothing on 119 and when I run a check switch I get a 'Reception Error' on 119. Even worse is when I turn on the HD receiver it is stuck in a loop trying to find the 119 satellite and I can't change the channel or get a program guide to even get to a channel on 110. I have a 115-120 signal on the 110 satellite.
I have tried resetting the HD box, unplugging it, rechecking the switch etc, nothing helps get it out of the loop. The regular box still gets the 110 channels and a guide. I ran a check switch there and got an error but did not update the results so at least i have one box i can watch some TV.
-Any suggestions on getting out of the stupid loop on the HD box?
-Any suggestions on how to get 119 back?
I am still under warranty, but have to wait until next Tuesday before a tech can come, ridiculous. If you need more info please let me know..... sorry for the long post.
My equipment is pretty simple- 1 Satellite Dish 500 with just 110 and 119 LNB, One HD Receiver VIP211, and one regular receiver 311. I don't have HD channels because I cannot get 61.5.
My problem... I have always had a weak signal on 119(about 50-65) because of some trees, but had a tech come out yesterday to see if they could get a better one, they couldn't and now I have less than one I started with. Now I get nothing on 119 and when I run a check switch I get a 'Reception Error' on 119. Even worse is when I turn on the HD receiver it is stuck in a loop trying to find the 119 satellite and I can't change the channel or get a program guide to even get to a channel on 110. I have a 115-120 signal on the 110 satellite.
I have tried resetting the HD box, unplugging it, rechecking the switch etc, nothing helps get it out of the loop. The regular box still gets the 110 channels and a guide. I ran a check switch there and got an error but did not update the results so at least i have one box i can watch some TV.
-Any suggestions on getting out of the stupid loop on the HD box?
-Any suggestions on how to get 119 back?
I am still under warranty, but have to wait until next Tuesday before a tech can come, ridiculous. If you need more info please let me know..... sorry for the long post.