New 721 - black line across bottom of tv

[Bonzo]

I just got my new 721 installed & now there is a thin black line about 1 inch (50 inch tv) from the bottom running across the screen. If you hit Dish Home, you dont see it, only when you are viewing a station. Any Ideas??
Other than that its running great.

P.S. My first thread!!

Thanks

 

[Big Bob]

Welcome Bonzo,
I believe this is normal. I have it on my 721 and somewhere there was a thread that talked about this as well.

 

[TyroneShoes]

There is a pix centering option in the menu to fit scan issues with your particular display.

 

[Big Bob]

It is not a question of underscanning. The line is too far up to be solved by that.

 

[Big Bob]

Of course, now I go to check the exact position of the line, and it is gone.
Bonzo, if you notice that your line had disappeared, please post.

 

[uponthemountain]

I have the ugly black line too.
It is the same size as the pop-up pvr background and runs exactly at the bottom of this and other menu bottoms.
It is rather annoying when noticed, once you see it, it is hard not to see it.
Is there a fix?
I just assumed bug on my box, but did not want to chance replacing with a new box, with possibility of new bugs. Mine is relatively stable.