new hopper missing icons

[lapplegate]

I got a replacment Hopper 3 days ago and the icons are not yet showing up in the dvr listing, guide, etc. Is there something I can do to get them back?

 

[ChadT41]

Run check switch test and wait. Have you already reset the receiver?

 

[harshness]

Do you put the Hopper in standby (make the green light go out) when you're not actively using it?

 

[lapplegate]

I have run the check switch, reset and unplug reset. Still no icons. I have had replacements before and I know that the icons don't show up immediately but 3 days seems to be too long to wait.

 

[ChadT41]

Waiting is really the only thing you can do at this juncture. Maybe contact dirt and they can fill out a report for you.

 

[lapplegate]

Thanks for the replies

 

[Tony S]

I received a replacement Hopper a couple of weeks ago. There were no icons when I first activated it, but it only took about 24 hours for them to show up. Are you sure at you are receiving the nightly updates? If the icons do not populate within another couple of days, I would call Dish.

 

[Tampa8]

Lets approach it from this angle, why did you need the last Hopper replaced?