New Install & Very UPSET

[Plywodstatebum]

They installed my system today, I was told that we qualify for local channels that was the reason I got Dish in the first place, the installer called in to activate the boxes and the lady said we don't get CBS (the 2 faced people). said will have to wait 45 days for some waver to clear, we don't have a local CBS the only way to get it is with Cable or a antenna about 40ft in the air, CBS comes from another state 80 miles away. The people on the phone said we would get the Atlanta feed. What the hell is up with these people?

 

[Scott Greczkowski]

Whats your zip code?

 

[Plywodstatebum]

32456

 

[korsjs]

https://rconnect.dishnetwork.com/rconnect/netqual/start.do

if you go here it will tell you what local channels are in your area.

dish will not tell you if they are missing a channel. as long as they have two or three, they consider that locals in your area. there might have been some fine print, but fine print is not meant to be read.

 

[Plywodstatebum]

so 3 different operators lied to me when I asked if I could get CBS and they all said YES from Atlanta or they would not have brought a SuperDish, that was the only thing it was needed for

 

[NightRyder]

Atlanta CBS doesn't require a SuperDish, it's on the 110 bird. The SuperDish is for your Panama City local stations.

According to the EKB, Dothan, AL. CBS WTVY TV 4 is slated to be added to your local package at some point in the future.


NightRyder

 

[Bobby]

And, it looks like you are eligible to order the Atlanta CBS station ala carte looking at your eligibility from Port Saint Joe, Fl. Try ordering it directly from the www.dishnetwork.com website.

 

[ngriffin]

Port St. Joe is right at the edge of WTVY's predicted Grade B contour. Many addresses should be clear of it, but some in the northern part of that zip code will not. Those in the clear can get any distant CBS, including Atlanta.

Once the "significantly viewed" rules are implemented, he should be able to get WTVY from Dothan, AL or WCTV from Thomasville/Tallahassee. I think it;s pretty clear that Dish and Direct will use significantly viewed to fill in missing network. I think it's still up in the air whether they will add duplicate network signals to people's packages, like many of us hope they do.

 

[ocaddict]

They installed my system today, I was told that we qualify for local channels that was the reason I got Dish in the first place, the installer called in to activate the boxes and the lady said we don't get CBS (the 2 faced people). said will have to wait 45 days for some waver to clear, we don't have a local CBS the only way to get it is with Cable or a antenna about 40ft in the air, CBS comes from another state 80 miles away. The people on the phone said we would get the Atlanta feed. What the hell is up with these people?

So return the entire setup. You can do that within the first 30 days right?

 

[caesar gdi]

no, you only have 3 days to return/cancel

 

[chaddux]

So return the entire setup. You can do that within the first 30 days right?

no, you only have 3 days to return/cancel

Neither of you is correct. With no commitment, he can return it at any time.

 

[boba]

Neither of you is correct. With no commitment, he can return it at any time.

With a straight DHA plan he can return it at any time but to return to new customer status it has to be cancelled in the first thirty days. Also if it is a DHA-12 or 24 there is a time commitment,12Mo or 24Mo.

 

[boba]

With a straight DHA plan he can return it at any time but to return to new customer status it has to be cancelled in the first three days. Also if it is a DHA-12 or 24 there is a time commitment,12Mo or 24Mo.

 

[ProSat2]

Grade B contour

"Port St. Joe is right at the edge of WTVY's predicted Grade B contour. Many addresses should be clear of it, but some in the northern part of that zip code will not. Those in the clear can get any distant CBS, including Atlanta.
"

ngriffin,
Is there an nation wide online resource for this type of data? I am from Vermont and in the past 8 months the "borders" have been creeping slowly. I am finding many people not able to get our Burlington, VT locals now when their neighbors and others around them do. Instead they have to take either have locals out of NY or MASS. It would be nice to find out where these borders actually are. I got into a very hot dispute with a CSR from Dish one time. I didn't quite hear her very clearly, but I am sure she swore at me! Dish Network actually called the company I work for and complained about me. They pretty much laughed in their faces. I don't mind being told something, but I want references. After all I am the one standing in front of customers not them.
Thanks,

LM

 

[drhydro]

Where abouts ya from ProSat? I live in Waterville, VT

 

[ProSat2]

Where abouts in Vermont

I live in Windsor for now. I am pretty much from the White River Jct./Lebanon NH area. Are you a retailer/installer or just an installer? Or neither?



LM

 

[drhydro]

Actually, i am neither an installer or retailer