On Demand issue

comfortably_numb

Dogs have owners, cats have staff
Original poster
Pub Member / Supporter
Nov 30, 2011
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Kansas City
The receiver says A Christmas Carol is available On Demand until 2/7 but only shows a button to click to see a trailer. What am I doing wrong here??

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The receiver says A Christmas Carol is available On Demand until 2/7 but only shows a button to click to see a trailer. What am I doing wrong here??

View attachment 136288
Went on the TNT website and the Christmas Carol will be broadcast on December 21st at 10:15 pm and on Dec. 22nd at 6pm. Also it's on the TNT App.
 
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Okay. If I remember correctly, you have Welcome Pack. Since the 1999 version of A Christmas Carol was on TNT, which is not included in Welcome Pack, that may explain why the movie was unavailable to you. I do agree, though, that the "Available On Demand until mm/dd" message does seem to imply that the actual show is available, when maybe it only meant that the trailer was available for free until that date. If that is the case, perhaps that message should be moved next to the "See Trailer" button, and/or rephrased to indicate "Trailer Available On Demand until mm/dd" to make it easier to understand.
 
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