- Jan 2, 2012
Ok so I've been a pretty satisfied customer for the last year and a half, until now. Recently (last 10 or so days) my 722 has started pixilating and losing signal VERY often, its become extremely annoying. I have performed a reset via the red reset button and even called CS and had them run some tests. After getting no results and pixilation continuing, they offered to send a tech out for the bargain price of $99, really???? I politely declined and asked for my contract expiration date. Even though this is my first major issue I don't think I can live with having to pony up $100 every time my system has an issue I cant fix. Anyways back to the issue, the sky has been clear the last 2 days, no changes have been made to my dish/wiring and looking at the connections outside, everything is nice and tight. The only thing I have not done is completely unplug the 722 since the power plug is located behind the bookshelf it rests on. Realistically will unplugging it be any different than doing the reset either via the menu or the red reset button? Also up until yesterday my other HD box (522) was fine but now its starting to pixilate as well. Anyone have any recommendations? If I have to unplug the 722 I will but its a pain in the butt to take the bookcase contents down. Thanks in advance.