Partial Recordings


SatelliteGuys Pro
Oct 5, 2007
Grand Rapids, MI
Any one else having trouble with X1 creating partial recordings. I have had the service for a little over a week and it has happened 5 or 6 times already. It is very frustrating and the system doesn't like to play back those partial recordings. It is very strange. I have chatted with tech support a couple of times and they haven't provided much help. I have tried resetting the box and making sure all cables are tight. Anyone else seeing this?

Super Dave

SatelliteGuys Pro
Apr 14, 2006
Maple Shade, NJ
If you can't get it done through the regular call, the direct X1 support line is 877-896-8678.

If you ever need it the executive team can be reached by emailing: When you email them contain as much information about the problem you can, and make sure to include :
Your Name
Telephone #
Account #

They will contact you, so if you want a call at another number make sure to tell them, and you can also include the time of day best to call. I would start with X1 Direct Line first.

Users Who Are Viewing This Thread (Total: 0, Members: 0, Guests: 0)